Linkage Marketing - Wild Oak Ranch

Hyatt Vacation Club at Wild Oak Ranch; San Antonio (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Job summary

Hyatt Vacation Ownership seeks a Coordinator Marketing Linkage in San Antonio to engage hotel guests, schedule sales presentations, and drive revenue while ensuring guest satisfaction. The role emphasizes exceptional service, eligibility screening for presentations, and maintaining guest loyalty, with clear pathways to bonuses and comprehensive benefits.

The position is in-person, offering an hourly base plus commissions and opportunities for performance bonuses, with potential sign-on bonuses

Qualifications

• Experience in sales or customer service and enjoy interacting with guests.
• Available to work a flexible schedule including weekends and holidays.
• Concierge and/or sales experience preferred.
• Position may require background and drug screening.
• Physical ability to reach overhead, bend, twist, pull, and stand/sit for extended periods.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Aim to exceed budgeted sales presentation targets and production goals.
• Ensure attendees meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.

Job description

This Role Is An In Person Role Located In San Antonio, Tx

Please note, this production-based position receives an hourly base + heavily weighted commission, and bonuses offered.

Up To $2k Sign On Bonus Potential

• Up to $2,000 sign on bonus potential with 1 year of Timeshare Experience
• Up to $1,000 sign on bonus potential with no Timeshare Experience

$1,000 paid after training, $1,000 paid after six months of employment

$500 paid after training, $500 paid after six months of employment

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

As a Coordinator Marketing Linkage, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.

• Scheduling sales presentations and managing customer expectations.

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

• Available to work a flexible schedule to include weekends and holidays.

• Concierge and/or sales experience preferred.

• Position may require background and drug screening, in accordance with state and local requirements.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online