Linkage Marketing - Wild Oak Ranch

Hyatt Hotels Corporation; San Antonio (TX); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus up to $2k

Tuition reimbursement

Credit union

Counseling & family support

Growth opportunities

Job summary

Hyatt Vacation Ownership in San Antonio, TX seeks a Coordinator Marketing Linkage to engage hotel guests and schedule sales presentations, aiming to maximize revenue while delivering exceptional guest service.

This full-time role offers an hourly base plus heavily weighted commissions and bonus opportunities, with sign-on incentives up to $2,000 and benefits including tuition reimbursement, credit union membership, and growth opportunities.

Qualifications

• Experience in sales or customer service.
• Ability to engage guests professionally and persuasively.
• Willingness to work weekends and holidays as needed.
• Concierge or sales experience is preferred.
• Background and/or drug screening may be required.

Responsibilities

• Engage hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Aim to exceed budgeted sales presentations and volume production goals.
• Qualify guests for product offerings and maintain loyalty during presentations.
• Use persuasive techniques to maximize revenue while preserving guest relationships.

Skills

Sales experience

Customer service

Guest interaction

Flexible schedule

Job description

Please note, this production-based position receives an hourly base + heavily weighted commission, and bonuses offered.

Up To $2k Sign On Bonus Potential

• Up to $2,000 sign on bonus potential with 1 year of Timeshare Experience

$1,000 paid after training, $1,000 paid after six months of employment

• Up to $1,000 sign on bonus potential with no Timeshare Experience

$500 paid after training, $500 paid after six months of employment

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Coordinator Marketing Linkage, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Concierge and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Our family is always growing. Want to be in the know?