Linkage Case Manager (Front Door Program)

Kenneth Young Center; Mount Prospect (IL); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Linkage Case Manager to provide vital support to adults with mental health and substance use disorders. This role involves delivering in-home and community-based services, ensuring clients receive the necessary care and resources post-discharge from psychiatric settings. With a flexible schedule and a focus on outreach and case management, you will play a crucial role in helping individuals navigate their recovery journey. Join a passionate team committed to fostering healthier communities and making a meaningful impact in the lives of those you serve.

Benefits

403(b) plan with matching

Medical, Dental, and Vision Insurance

Long and Short Term Disability

Flexible Spending Account

Basic life insurance paid by the organization

Quarterly bonuses

Potential for annual bonuses

Generous paid time off

Qualifications

• Master’s degree in social work or related field preferred.
• 1 year experience with adults facing mental health challenges.

Responsibilities

• Provide case management and linkage services to adults post-discharge.
• Coordinate with hospitals and community mental health services.
• Assist clients in securing housing and accessing needed resources.

Skills

Case Management

Crisis Intervention

Mental Health Support

Community Outreach

Referral Services

Education

Master’s Degree in Social Work

Master’s Degree in Psychology

Master’s Degree in Counseling

Tools

Basic Computer Skills

Smartphone Proficiency

Job description

Join to apply for the Linkage Case Manager (Front Door Program) role at Kenneth Young Center.

Keneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates diverse perspectives and reflects the vitality of our local communities. Join us to grow your career while building healthier communities.

Benefits include:

• 403(b) plan with matching
• Medical, Dental, and Vision Insurance (BCBS) with low premiums
• Long and Short Term Disability at no cost to employees
• Flexible Spending Account
• Basic life insurance ($50k) paid by the organization, with options for voluntary coverage
• Incentive program with quarterly bonuses
• Potential for annual bonuses and salary increases
• Eligibility for Public Service Loan Forgiveness (PSLF)
• Generous paid time off and holidays

Job Scope: The Linkage Case Manager provides in-home and community-based skill building and linkage activities to adults with mental illness and co-occurring substance use disorders, primarily discharging from psychiatric hospital settings. Responsibilities include short-term case management, linkage to housing, medical and psychiatric services, and substance use supports. Services are flexible and delivered in various settings including hospitals, homes, and community spaces. The role involves coordination with KYC team members, hospitals, PAS agencies, and other community mental health services.

Clinical Duties:

• Provide outreach, case management, linkage, and referral services following treatment plans for individuals discharging from hospitals, for approximately 180 days.
• Complete in-person and phone sessions within 24 hours post-discharge, and ongoing as per treatment recommendations.
• Meet clients at flexible times and locations based on their needs.
• Coordinate discharge planning activities with hospitals and assessment teams.
• Identify resources, provide referrals, and ensure clients are linked to needed services.
• Support clients in locating and securing permanent housing, developing housing options, and collaborating with partners for resource access.
• Perform crisis interventions as needed and support other community programs.
• Consult with behavioral health staff to address clinical issues and coordinate care.
• Provide immediate crisis support and coordinate with crisis teams and Living Room as needed.
• Assist in training and orientation of new employees and participate in team meetings.

Administrative Responsibilities:

• Participate in team meetings and generate referrals.
• Complete clinical documentation and reports accurately and timely.
• Communicate policies and procedures effectively.
• Meet productivity targets and participate in training.
• Assist clients with applications for assistance programs and benefits.

Education and Experience:

• Master’s Degree in Social Work, Psychology, Counseling, or related field preferred (QMHP under Illinois Rule 132/140).
• Preferred 1 year of experience working with adults with serious mental health issues.
• Experience in non-traditional treatment environments preferred.
• Valid IL Driver’s License and access to a vehicle.
• Proficiency in basic computer and smartphone skills.

Schedule / Travel:

• Full-time, 37.5 hours/week, with flexible schedule including occasional evenings and Saturdays.

Kenneth Young Center is an Equal Opportunity Employer.