Linen Technician I

UnityPoint Health; Dubuque (IA); On-site; USD 21,000 - 23,000; Full time

Job summary

UnityPoint Health in Dubuque, IA is seeking a Linen Technician I NE for full-time shifts from 6:30 am to 3:00 pm. You will count, restock, and distribute linens to meet hospital needs, ensuring accurate par levels and timely delivery to support patient care.

You will transport soiled linen carts, log data in LinenHelper, and respond to linen requests with courteous service while keeping storage areas organized. Prior laundry experience is preferred; training is provided.

Qualifications

• Experience with laundry or linen handling is preferred.
• Ability to provide courteous customer service in a hospital setting.
• Attention to inventory accuracy and timely delivery of linens.

Responsibilities

• Linen Management and Distribution: Count and restock linen exchange carts, ensuring accurate par levels to meet hospital needs; collect and transport soiled linen carts; maintain data entry in LinenHelper; distribute clean linens to departments; fill customer requests promptly.
• Customer Service: Answer calls and record linen requests; collaborate with team to balance responsibilities; maintain a clean linen storage area; assist during peak demand or emergencies to ensure continuity.

Skills

Customer service

Inventory accuracy

Data entry

Tools

LinenHelper

Job description

Overview

Shift: Full-time; 6:30 am - 3:00 pm, for 80 hours. There is a holiday and a every other weekend rotation.

The Linen Technician I NE is responsible for supporting linen services by counting, restocking, and distributing linens to meet hospital needs. The role ensures timely delivery, maintains accurate inventory records, and responds to customer requests with excellent service. The role adheres to HIPAA, OSHA, and DNV regulations, promotes workplace safety, and supports emergency response, contributing to operational efficiency and patient care at UPH.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Linen Management and Distribution

• Count and restock linen exchange carts, ensuring acurate par levels to meet hospital needs.
• Collect and transport soiled linen carts to designed areas, including loading and unloading trucks for distribution.
• Maintain accurate and timely data entry in LinenHelper to track linen inventory levels.
• Distribute clean linens to various departments ensuring timely delivery to support patient care.
• Fill customer linen requests promptly, ensuring availability of necessary supplies.

Customer Service

• Answer phone calls and record customer linen requets, providing responsive and courteous service.
• Collaborate with team members to balance individual and group responsibilities.
• Maintain a clean and orderly linen storage environment to support efficient operations.
• Assist colleagues with linen distribution tasks during peak demand or emergencies to ensure operational continuity.

Qualifications

Education

None

Experience

Any relevant experience related to laundry preferred