Linen Distribution Technician — Growth & Benefits

Novo Building Products; United States; On-site; USD 45,156,000 - 61,238,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO

401(k) with Employer Match

FSA

HSA

Medical, Dental, Vision

Basic Life/AD&D Insurance

Long-Term Disability

Job summary

Novo Health Services is seeking an Off-Site Linen Distribution Technician to support linen distribution operations. You will deliver clean linen and collect soiled linen across client facilities, ensuring timely and safe handling while preventing cross-contamination.

This role serves as the primary client contact and upholds high service standards. The position requires 1–2 years of related experience and a strong customer service mindset.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in healthcare, manufacturing, or a similar industry preferred.
• Strong customer service skills with the ability to communicate effectively.
• Positive, team-oriented attitude with the ability to take initiative.
• Ability to work in a fast-paced environment.
• Ability to stand, walk, bend, stoop, twist, and reach for prolonged periods.
• Ability to operate linen carts, equipment, and distribution mechanisms.
• Ability to sort, stack, and load linen items into carts.
• Ability to lift to 35 lbs. and push/pull carts weighing up to 250 lbs.
• Willingness to work evenings, nights, weekends, and holidays as needed.
• Comfortable giving and receiving feedback.
• Basic computer skills and willingness to learn new software applications.

Responsibilities

• Transport clean linen in covered carts to designated areas.
• Collect soiled linen from multiple locations and return it in covered carts to the appropriate area.
• Verify and document linen quantities before delivery.
• Perform linen inventory counts as required.
• Address and resolve client concerns professionally and promptly.
• Communicate potential client issues, service needs, or linen quality concerns to the supervisor.
• Build and maintain strong customer relationships by providing responsive, solution-focused service.
• Uphold all quality, safety, and operational standards.
• Maintain a clean, organized, and safe work environment.
• Follow all institutional procedures, safety protocols, and Joint Commission standards.
• Operate equipment and perform tasks needed for the effective operation of the department.
• Perform basic clerical duties such as typing, answering phones, and documentation.
• Assist with additional duties as assigned.

Skills

Customer service

Teamwork

Fast-paced

Lifting 35 lbs

Attention to detail

Basic computer skills

Education

High School Diploma or GED

Job description

Novo Health Services is seeking an Off-Site Linen Distribution Technician to support linen distribution operations. You will deliver clean linen and collect soiled linen across client facilities, ensuring timely and safe handling while preventing cross-contamination.

This role serves as the primary client contact and upholds high service standards. The position requires 1–2 years of related experience and a strong customer service mindset.