Linen Distribution Technician – Exchange Cart Program Baptist Health Lexington, Lexington, KY

Sri Healthcare; Lexington (KY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Job summary

NOVO Health Services is seeking a reliable Linen Distribution Technician to support the Exchange Cart Program at Baptist Health Lexington, Lexington, KY. This role maintains linen inventory by exchanging, replenishing, and transporting linen carts to designated departments to ensure caregivers have access to clean linen for patient care and daily operations.

The position involves managing exchange carts, delivering clean linen, collecting soiled linen, and monitoring inventory while adhering to

Qualifications

• High school diploma or GED preferred.
• Able to read, write and communicate effectively in English.
• Experience in linen distribution, environmental services, laundry operations, or healthcare is preferred.

Responsibilities

• Exchange cart management: deliver, replace, and stock carts to par levels.
• Linen distribution operations: deliver to departments, collect soiled linen, follow infection prevention guidelines.
• Inventory & quality control: monitor utilization, report shortages, maintain cart/storage cleanliness.
• Safety & compliance: follow policies, OSHA guidelines, infection prevention, proper PPE.
• Customer service: provide professional service to hospital staff and departments.

Skills

Communication skills

Teamwork

Customer service

Attendance & punctuality

English proficiency

Independent work

Education

High school diploma or GED preferred

Job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services Location: Baptist Health Lexington, Lexington, KY Position Type: Full-Time, Hourly Department: On-Site Linen Distribution Services

Position Summary

NOVO Health Services is seeking a reliable and customer-focused Linen Distribution Technician to support the Exchange Cart Program at Baptist Health Lexington.

This position is responsible for maintaining linen inventory levels throughout the hospital by exchanging, replenishing, and transporting linen carts to designated departments.

The Linen Distribution Technician plays a critical role in ensuring caregivers have consistent access to clean linen needed to support patient care and daily hospital operations.

Essential Duties and Responsibilities

Exchange Cart Management

• Perform scheduled exchange cart deliveries throughout the hospital according to established routes and service schedules.
• Remove depleted linen carts and replace them with fully stocked carts.
• Ensure carts are stocked accurately to established par levels before distribution.
• Verify cart contents and report discrepancies or shortages.

Linen Distribution Operations

• Deliver clean linen to assigned departments and patient care areas.
• Collect soiled linen and transport it to designated storage or collection areas following infection prevention guidelines.
• Maintain proper linen inventory levels in exchange carts, linen rooms, and supply locations.
• Respond promptly to additional linen requests from hospital departments.

Inventory & Quality Control

• Monitor linen utilization and identify opportunities to reduce linen loss and waste.
• Report inventory shortages, damaged linen, misplaced inventory, or operational concerns to supervisors.
• Conduct routine inspections of carts, storage areas, and distribution locations for cleanliness and organization.
• Assist with periodic inventory counts and linen utilization audits.

Safety & Compliance

• Follow all Baptist Health and NOVO Health Services policies and procedures.
• Adhere to OSHA regulations, infection prevention standards, and safe work practices.
• Properly handle soiled linen in accordance with healthcare guidelines.
• Maintain a clean, organized, and safe work environment.
• Utilize proper body mechanics and equipment handling techniques during all transportation activities.

Customer Service

• Provide professional and courteous service to nursing units, support departments, and hospital staff.
• Build positive working relationships with hospital team members.
• Address linen-related concerns in a timely and professional manner.
• Support departmental goals focused on service excellence and patient satisfaction.

Qualifications

Required

• High School Diploma or GED preferred.
• Ability to read, write, and communicate effectively in English.
• Strong attendance and punctuality record.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.

Preferred

• Previous experience in linen distribution, environmental services, laundry operations, warehouse operations, healthcare support services, or hospitality.
• Experience working in a hospital or healthcare environment.
• Knowledge of infection prevention and safety practices.

Physical Requirements

Push and pull linen exchange carts weighing approximately 200–400 pounds. Lift, carry, and move materials weighing up to 30 pounds. Stand and walk continuously for extended periods during scheduled shifts. Bend, stoop, reach, stretch, and climb as necessary throughout the workday. Work in various hospital environments, including patient care areas, supply rooms, and soiled linen collection areas.

Work Environment

Healthcare/hospital setting. Frequent interaction with nursing staff, department leaders, patients, and visitors. Exposure to soiled linen and healthcare-related environments while following required PPE and infection prevention protocols. Fast-paced environment requiring attention to detail, efficiency, and customer service.

What we can offer you as a full-time associate:

• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA){li>li>Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO’s wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. NOVO Health Services is the only “one stop shop” service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.