Linen Aide ll

Tufts Medical Center, Inc.; Boston (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Tufts Medicine is seeking a Hospital Linen Support Associate to ensure timely linen delivery and pickup across the hospital campus, supporting patient needs and the patient experience.

You will restock and clean areas, document activities in the department database, and collaborate with peers to maximize workflow efficiency while following safety standards. A high school diploma and English proficiency are required, with ability to lift and push as needed.

Qualifications

• Reads and writes in English; follows written and verbal instructions.
• Basic data entry and computer systems proficiency.
• Knowledge of medical equipment/supplies and their uses.

Responsibilities

• Ensure linen flows to patient areas, receiving from vendor and restocking.
• Complete rounds for pick-ups and par levels.
• Keep areas clean, stocked, and orderly with daily supplies.
• Document all activities in the department database.
• Collaborate with team to meet department goals.

Skills

English literacy

Basic computer skills

Medical equipment knowledge

Interpersonal skills

Education

High school or equivalent

Job description

Job Profile Summary

This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following Environmental Services duties: Researches the environmental effects of activities to develop methods of controlling or minimizing factors contributing to environmental damage and/or improve the effectiveness of restorative activities. A technical role that accomplishes work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and requires vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Job Overview

This position ensures timely, efficient linen supply supporting patient needs and the patient experience. Services may include but not limited to delivery and pick-up of General Service supplies throughout the hospital campus. Also requires continuous flexibility and back up functions to assist with responding to variations inpatient volume and continually maximize efficient delivery and use of resources.

Job Description

Preferred Qualifications

• High school or equivalent

Duties and Responsibilities

• Ensures linen is flowing to patient areas. This includes receiving linen from vendor, distribution and restocking of clean linen via linen carts, picking up soiled/dirty linen carts and emptying linen chutes.
• Completes assigned rounds for pick-ups and par levels of linen.
• Ensures all areas are clean clear and stocked neatly with their daily supply.
• Assists in work flow efficiency by documenting all activities in department database.
• Conducts inventory of stocked and stored items that is area specific.
• Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working group's achievement of goals, and to help foster a positive work environment.

Physical Requirements

• Work is in a hospital setting.
• Physical ability to stand, walk and bend the majority of the shift.
• Physical ability to lift medium weight (60 lbs.) and push 300 lbs on wheels (40% of the shift).
• Occasional stress and pressure caused by multiple simultaneous demands.
• Occasional exposure to infectious disease and sharps.
• Occasional requests to change work areas to cover another priority area to meet patient needs.
• Occasional contact with patients, families, visitors, nurses and other department staff.
• Use protective attire when working with soiled linen and potentially unclean patient equipment hazardous materials.

Skills & Abilities

• Ability to read and write in English. Ability to understand both written and verbal instruction, and provide follow through on instructions.
• Computer and keyboard skills are required for basic data entry.
• Knowledge of computer systems and software with an ability to learn and retain new applications.
• Familiarity with a wide variety of medical equipment/supplies and their intended uses.
• Sufficient Communication and interpersonal skills to develop effective relationships and interaction with patients, families, staff and vendors.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth- one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $17.00 - $20.02 Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.