Line Supervisor

MRO Holdings; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

MRO Holdings in Jacksonville is seeking a Line Supervisor to oversee aircraft maintenance on the 1st and 2nd shifts, ensuring airworthiness and efficient crew performance.

The role requires a FAA A&P license, 3+ years of related experience with 2+ years in a lead capacity, and strong MS Office/AMROS ERP expertise. You will coordinate with internal departments and uphold SMS safety culture.

Qualifications

• Bachelor’s degree in Aircraft Maintenance Technology or related field or equivalent background.
• FAA A&P license in good standing.
• Must be fluent in English; Spanish a plus.
• Minimum 3 years related experience, including 2 years in a lead capacity.
• Proficiency in MS Office and Flightstar AMROS ERP.

Responsibilities

• Supervise technicians in aircraft maintenance functions, maximizing efficiency and minimizing errors.
• Ensure maintenance work is properly performed and documented legibly.
• Monitor materials and labor costs with regard to overtime and budgets.
• Oversee proper use of tools/equipment to accomplish tasks safely and efficiently.
• Coordinate with other departments to ensure information availability and alignment.
• Accurately document work progress and turn-overs in ERP per policy.
• Maintain aircraft visibility boards and work-in-progress displays.
• Review non-routine maintenance estimates and communicate major defects to Line Manager.
• Obtain customer hours/financial approval on original and revised estimates via EBAP.
• Enter turnovers in ERP and log necessary communications.
• Recommend personnel actions including PTO, pay changes, performance reviews, promotions, transfers, leaves.
• Interview and select staff; provide appropriate training for department personnel.
• Document, report, and investigate accidents per SMS policies.

Education

Bachelor's degree in Aircraft Maintenance Technology or related field; or equivalent background providing knowledge of appropriate business, industry, and technical principles, procedures and management techniques.

FAA A&P license in good standing

English fluency (spoken and written)

Spanish as a plus

3+ years related experience, including 2+ years in a lead capacity

Tools

MS Office (Outlook)

Excel

Word

Project

AMROS ERP

Job description

FLSA: Exempt

Department: Maintenance Leadership

Job Title: Line Supervisor

Reports To: Line Program Manager

Shift: 1st and 2nd Shift

DOT/ NON-DOT: DOT

Position Summary

Oversees and controls the continuation of aircraft maintenance functions in the area of responsibility as directed by the Line Manager. Work accomplished to provide airworthiness upon completion of the tasks assigned or required by the customer. Plans and schedules departmental workloads and supervises crew operations to maximize the effective utilization of employees, equipment and material/supplies to maintain project profitability as communicated by Sr. Leadership, Maintenance, and Production Control.

Job Duties and Responsibilities

• Provide supervision and direction to technicians in carrying out aircraft maintenance functions as required maximizing efficiency and minimizing work hours and errors. Monitor work performance on a regular basis.
• Ensure the assigned aircraft maintenance work is properly performed and is legibly documented.
• Monitor and control project materials and maintenance labor expenses with regard to overtime requirements and limitations, according to instructions, plans, budgets, and schedules.
• Oversee the correct use of tools and equipment required to accomplish assigned tasks efficiently, properly, and safely.
• Provide liaison with other departments to ensure proper coordination of support efforts and availability of required information.
• Ensure that work progress is accurately documented on non-routine or routine paperwork to include stamps, signatures, and references per Flightstar’s ERP system.
• Ensure proper maintenance and control of aircraft visibility work boards and/or work booths indicating work remaining and work in progress, as appropriate.
• Review estimates for all non-routine maintenance documents and communicate any major defects or findings to the Line Manager.
• Obtain customer hours/financial approval on original and revised estimates through EBAP.
• Enter turnovers in ERP system and ensure that necessary communication is logged as directed.
• Initiate and recommend approval of personnel actions including PTO, pay changes, performance appraisals, promotions, transfers, and leaves of absence.
• Interview, select and/or recommend hire of employees; and provide appropriate training for departmental personnel.
• Document, report, and investigate all accidents in accordance with SMS policy and procedures.
• Perform verbal coaching records to adjust/improve employee performance in accordance with company expectations.
• Ensure adherence to company policies and procedures with regard to all department functions.
• Perform other duties as assigned.

Key Interactions

Internal: Departments or Job Titles; Company Officers; Other Managers and Supervisors; Other Employees of all Levels.

External: Businesses or Organization; External Vendors/Suppliers; Customers; Government Agency Representatives.

Position Profile

Required / Desired Level

• Academic Qualifications: Bachelor’s degree in Aircraft Maintenance Technology or related field; or equivalent background providing knowledge of appropriate business, industry, and technical principles, procedures and management techniques.
• Languages: Must be fluent in spoken and written English. Spanish a plus.
• Special Licenses: Position requires FAA A&P license in good standing.
• Previous Experience: Minimum 3 (three) years related experience, including at least two years in a lead capacity, providing knowledge of tier one customer’s aircraft maintenance program. Integrated technical and operations management experience required.
• Technical Skills: Proficiency in MS Office applications to include: Outlook, Excel, Word, and Project. Proficiency in Flightstar’s ERP integrated operating system (AMROS).
• Required Skills: Strong leadership, organizational, and project management skills; Strong analytical, influencing skills and interpersonal skills; Advanced technical reading/writing skills; Ability to maintain discretion and confidentiality.

Working Conditions

Personal Protective Equipment; Work safely and follow safety rules and regulations. Take action to prevent others from engaging in unsafe practices. Endorse Flightstar’s SMS safety culture.

Physical Requirements

Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling. Work is performed in an office, warehouse, and hangar environment.