Line Service Technician - John C Tune Airport (JWN)

Contour Airlines; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and growing aviation services company where you will provide exceptional customer service to pilots and passengers. This role involves maintaining a clean and safe work environment, servicing aircraft, and ensuring quality control for fuel and products. With a strong emphasis on teamwork and professionalism, you will thrive in a fast-paced setting that values your interpersonal and organizational skills. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow within the company. If you are self-motivated and passionate about aviation, this is the perfect opportunity for you!

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401(k) with Company Match

Paid Sick Leave

Vested Vacation Hours

Non-Revenue Travel Privileges

Qualifications

• Must be at least 18 years old with a valid driver license.
• Proficient in Microsoft Office 365 and strong communication skills.

Responsibilities

• Provide customer service to pilots and passengers.
• Maintain a safe and clean work area and service aircraft.
• Handle customer service duties including answering phones.

Skills

Customer Service

Interpersonal Skills

Leadership Skills

Organizational Skills

Communication Skills

Attention to Detail

Education

High School Diploma

Tools

Microsoft Office 365

Job description

Job Details Job Location: Contour Flight Support-JWN - Nashville, TN Position Type: Full Time Education Level: High School Salary Range: $17.50 - $22.50 Hourly Travel Percentage: Negligible Job Shift: Any Job Category: Customer Service

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Our team members consistently display an attitude of excellence and the ability to think like a customer.

As a full-time employee of Contour Airlines:

• You are eligible for health, vision, and dental coverage as well as short-term/long-term disability and voluntary life insurance policies.
• You are eligible to participate in our 401(k) savings plan, which includes a company match of up to 6%.
• You are eligible to receive paid sick leave, accruing up to 56 hours per year.
• You are eligible for vested vacation hours available on January 1st following your date of hire.
• You are eligible for non-revenue/space available (NRSA) travel privileges after completing six active months of service.
• You are eligible for various leaves of absence as outlined in our Employee Handbook.

Additional information:

• The starting hourly rate for this position is between $17.50 and $22.50 depending on your prior work experience, with potential step increases and retention bonuses.
• Overtime is paid at 1.5 times your hourly rate for hours worked beyond 40 in a pay period.
• Holiday pay is provided at 2 times your hourly rate for work on observed holidays.

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at [e-mail] to discuss any specific needs that you may have.

Contour Airlines’ rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Summary of Essential Duties:

• Providing customer service to all pilots and passengers.
• Maintaining a safe and clean work area.
• Marshalling all aircraft in and out of the ramp area.
• Servicing all aircraft with fuel and oil.
• Towing all aircraft to and from various hangars.
• Securing all aircraft.
• Providing GPU and Lavatory services.
• General cleaning and stocking of the FBO and hangar office areas.
• Service all GSE with fuels, oil, and maintenance.
• Customer service duties, including answering phones and radios.
• Charter aircraft cleaning.
• Quality control for ordering and testing of fuel and other products.
• Other duties as assigned by management.

Qualifications:

• Be at least 18 years of age.
• Must have a valid driver license and good driving record.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have experience and be highly proficient in Microsoft Office 365.
• Able to pass a required 10-year work history review and submit to a criminal history records check.
• Able to pass a NON-DOT Pre-Employment drug screening.
• Must understand, read, and write English; Spanish is preferred.
• Possess polished and professional interpersonal skills.
• Must have strong leadership, interpersonal, and organizational skills.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions in a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Ability to work in a safe professional manner adhering to all regulatory requirements.
• Able to work nights, weekends, holidays, and varying schedules.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for this position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required.