Line Service Technician

Pilatus Aircraft USA Ltd; Rock Hill (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Sick leave

Health premiums

401(k) matching

Life & long-term disability

Tuition assistance

Job summary

Pilatus Aircraft USA Ltd in Rock Hill, SC, is seeking a Line Service Technician to support aircraft ground operations, fueling, marshalling, and customer service on a safety‑minded ramp.

Candidates must be at least 18, hold a high school diploma, have a valid driver’s license, and be able to lift up to 50 lbs. The role offers full- and part-time shifts with pay between $19 and $21 per hour plus benefits.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years or older.
• Valid driver's license with clean record.
• Ability to lift up to 50 lbs. and work around aircraft.
• Able to work outdoors in varying weather conditions.
• Strong English communication and basic math skills.
• Experience in aviation, fueling, or ground handling preferred.

Responsibilities

• Fuel aircraft in accordance with procedures and safety standards.
• Marshal, tow, park, and ground handle aircraft.
• Service aircraft (lavatory, oil, tires) and maintain cleanliness.
• Wash and detail aircraft per company standards.
• Inspect fuel trucks, storage facilities, and ground support equipment.
• Support fuel deliveries and quality control activities.
• Assist passengers, baggage, and cargo handling as needed.
• Coordinate with pilots, passengers, and customer service personnel.
• Maintain safe, clean ramp, hangar, and facilities.
• Comply with safety, security, and emergency procedures.
• Perform other duties as assigned.

Skills

Customer service

Safety awareness

Education

High school diploma or equivalent

Job description

Description

Take-off with Pilatus! Join a team of aviation professionals dedicated to delivering exceptional service and support to customers and flight crews. The Line Service Technician supports aircraft ground operations, fueling activities, and customer service while maintaining a safe and efficient operating environment.

Line Service Technicians must be flexible and available to work full-time shifts that support FBO operations. We are currently hiring for the following shifts in our Rock Hill, SC location:

• 6:00 a.m. - 2:30 p.m., Monday-Friday (full-time) + occasional weekends
• 7:00 a.m. - 8:00 p.m., Monday-Friday (part-time) + occasional weekends
• 8:00 a.m. - 7:00 p.m., Saturday-Sunday (part-time)

ESSENTIAL DUTIES/RESPONSIBILITIES

• Aircraft fueling in accordance with established fueling procedures and safety standards
• Aircraft marshalling, towing, parking, and ground handling activities
• Aircraft servicing including lavatory service, engine oil servicing, and tire pressure checks
• Aircraft washing and detailing in accordance with company standards
• Daily and monthly inspections of fuel trucks, fuel storage facilities, and ground support equipment
• Fuel quality control activities and support of fuel deliveries
• Passenger, baggage, and cargo handling in support of aircraft operations
• Coordination with pilots, passengers, and customer service personnel to support customer needs
• Maintenance of safe, clean, and organized ramp, hangar, and facility areas
• Compliance with safety, security, and emergency response procedures
• Perform other duties as assigned

Requirements

• High school diploma or equivalent required
• Minimum 18 years of age
• Valid driver's license with acceptable driving record
• Ability to lift up to 50 lbs., climb ladders, kneel, crouch, and work around aircraft and ground support equipment
• Ability to work outdoors in varying weather conditions, including heat, cold, wind, rain, and snow
• Ability to read, write, and communicate effectively in English
• Basic computer and math skills
• Strong customer service skills and professional interaction with pilots and passengers
• Dependable work ethic, attention to detail, and commitment to safety
• Aviation, fueling, ground handling, transportation, logistics, mechanical, or customer service experience preferred

What We Offer

• 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus
• 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9,600 annually
• Monthly health savings account (HSA) contributions totaling $2,250 for single coverage and $3,000 for family coverage annually
• 401(k) retirement plan matching up to 6%
• Life and long-term disability insurance premiums paid in full
• Tuition assistance available annually after the first year

The pay range is $19 - $21 per hour depending on experience. Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

With over 3,000 employees and about 200 apprentices at its headquarters in Stans, Switzerland, completion center in Broomfield, Colorado, and multiple service centers across Westminster, MD, Rock Hill, SC, Chamblee, GA and Sarasota, FL, the Pilatus family unites people from over 40 countries. We offer a secure, innovative, international, and sustainable work environment. Courage, vision, and outstanding performance have made us a strong company. Our culture is shaped by a high level of quality awareness, close customer relationships, and a high degree of employee commitment.

Pilatus Aircraft USA Ltd. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.