Line Service Professional / Aircraft Refueler for Overnight Shift

Million Air; Richmond (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Short-term disability

401k with company match

Job summary

Million Air Richmond, VA is seeking a line service professional to deliver high-quality ground handling and customer service for aircraft and crews. The role requires coordinating aircraft movement, fueling, and smooth operations during a night shift from 10pm to 6am, with weekend work possible.

You will communicate with pilots, customers, and team members, perform facility and vehicle upkeep, and uphold safety procedures.

Qualifications

• Customer service experience in the service industry preferred.
• Prior aircraft ground handling experience a plus.
• High School Diploma.
• Ability to work evenings, weekends, and holidays.
• Ability to pass a background check.
• Zero tolerance drug free employer includes pre-employment and random screening.

Responsibilities

• Move aircraft and assist with fueling and storage.
• Oversee fuel movement QA and paperwork.
• Perform daily upkeep of crew cars and vehicles.
• Maintain facilities and grounds.
• Provide customer service and promote services.
• Attend monthly crew meetings and annual trainings.

Skills

Customer focus

Communication

Driving

MS Office

Math skills

Bi-lingual

Education

High School Diploma

Job description

• 18.00 per hour Negotiable Based on Experience


• Hourly


• Full Time


• Paid Time Off (P.T.O.), Health, Dental, Vision, Short Term Disability and 401k with Company Match

The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department. The shift hours are 10pm to 6am and may include weekends.

Responsibilities and Duties

• Aircraft movement, placement, fueling, and storage


• Fuel movement- quality control, disposal, and paperwork


• Daily check and upkeep of crew cars and vehicles


• Facility maintenance and upkeep


• Customer service, promotion of services


• Monthly crew meetings


• Annual re-current training

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Customer focus-naturally outgoing/extroverted


• Communicate with customers and employees in person, on phone, and through radio communications


• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)


• Strong computer skills including Microsoft office products


• Basic mathematical knowledge


• Bi-linqual preferred

Reporting Relationship

This position reports to the Line Service Manager

Work Environment

This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

• Must be able to lift 75 pounds


• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery


• Outside work in all types of weather conditions


• Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

Position Type and Expected Hours of Work

This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel

No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

• Customer service experience in the service industry preferred


• Prior aircraft ground handling experience a plus


• High School Diploma


• Ability to work evenings, weekends, and holidays


• Ability to pass a background check


• Zero tolerance drug free employer includes pre-employment and random screening

AAP/EEO Statement

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.

Applicants must be able to pass a 10-yr Background check and are subject pre employment drug screen.