Line & Ramp Agent — Dynamic FBO Ground Support

handwerker; Bozeman, Northern (MT, KY); Hybrid; USD 47,000 - 49,000; Full time

Job summary

Jet Aviation Bozeman, MT is seeking a Line and Ramp Agent to support aircraft, crews, and passengers with safety, precision, and exceptional service. You will work on-site at our Fixed Based Operator (FBO) location, collaborating with a dedicated team in a fast-paced environment.

The role requires a high school diploma or GED, a valid driver's license, basic English (B1+), and potentially one year of mechanical experience.

Qualifications

• A High School Diploma, GED, or equivalent education.
• A valid driver’s license and a strong sense of responsibility.
• Basic English communication skills (B1 level or above).
• A courteous, respectful attitude and a reliable work ethic.
• Preferably at least one year of mechanical experience.
• Direct line and ramp experience preferred but not required.
• Willingness to work flexible hours — rain or shine.
• Must be able to handle the demands of an active, on‑the‑move role.
• A strong eye for quality and a natural focus on customer service.
• The ability to stay cool, calm, and collected under pressure.
• Someone who takes pride in doing things right enjoys working outdoors.

Responsibilities

• Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment.
• Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities.
• Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness.
• Supporting a strong safety‑first culture by following procedures and promptly reporting hazards or issues.
• Handle ramp operations while following top‑tier safety and quality standards.
• Provide porter services — delivering luggage, cargo, and transporting crew and passengers.
• Assist with aircraft movements, including towing, pushback, marshalling, and disconnecting.
• Operate ground support equipment (GPU, water, lavatory services, etc.) with care and precision.
• Keep things stocked and spotless by assisting with catering items, ice, coffee, and cleaning duties.
• Support a strong safety‑first culture by actively participating in safety and quality programs.
• Report any hazards, near misses, or unusual occurrences to keep operations smooth and safe.

Skills

Customer service

Safety conscious

Teamwork

Stays calm under pressure

Outdoor work

Attention to quality

Mechanical experience

Flexible schedule

English (Basic)

Adaptability

Strong work ethic

Education

High School Diploma or GED

Tools

Ground support equipment

Towing & marshalling

Job description

Jet Aviation Bozeman, MT is seeking a Line and Ramp Agent to support aircraft, crews, and passengers with safety, precision, and exceptional service. You will work on-site at our Fixed Based Operator (FBO) location, collaborating with a dedicated team in a fast-paced environment.

The role requires a high school diploma or GED, a valid driver's license, basic English (B1+), and potentially one year of mechanical experience.