Lindquist Case Manager

The Link Minnesota; Minneapolis (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with employer match

Paid time off

Job summary

The Link Minnesota is seeking a dedicated Case Manager to work with Lindquist Apartments residents, assisting youth and families in achieving housing stability and self-sufficiency. The role emphasizes harm-reduction and youth-centered approaches within a multi-service nonprofit setting.

Position requires driving, flexible schedule, and the ability to navigate complex social systems to connect clients with health, education, and housing resources.

Qualifications

• Desire to support youth and families affected by poverty and social injustice.
• Experience delivering case management and supportive services to at-risk populations.
• Strong communication, organization, and documentation skills.
• Ability to work with diverse populations and maintain confidentiality.

Responsibilities

• Provides case management services focused on housing stability for Lindquist Apartments residents.
• Identifies needs related to health, wellness, and education and connects to resources.
• Conducts assessments to determine barriers and resource needs for planning.
• Acts as advocate/liaison between clients, landlords, and service providers.
• Maintains client records and reports progress to supervisors and funders.
• Provides transportation as needed to meet client needs.

Skills

Case management

Direct client support

Conflict resolution

Diversity & inclusion

De-escalation techniques

Community resources

Driving

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Access

Job description

Description

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $23.13-$26.00/hour based on qualifications
• Job Type: Full-Time, Non-Exempt
• Location: North Minneapolis
• Hours/Days: Mon-Fr, 9:00-5:00
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements.

BASIC FUNCTION

Lindquist Apartments is a Supportive Housing Community for formerly homeless youth ages 16-24, many whom have histories of mental illness, substance abuse, major medical conditions and other barriers to housing stability. Because of barriers, combined with limited independent living skills, we take a harm reduction, youth development approach to help our young people find ways to successfully maintain housing while working towards achieving self-sufficiency and independence.

Essential Functions

Case Management and Youth Advocacy

• Provides case management services to clients living at Lindquist Apartments with a focus on housing stability
• Supports clients in identifying needs for their health, wellness, and education
• Conducts assessments with client to determine barriers, resource needs and other factors related to case planning, Acts as a broker for services and referring them to community resources when necessary.
• Supports residents in setting and pursuing goals.
• Acts as advocate/liaison between client/landlord relationships.
• Assists clients in living independently.
• Acts as an advocate/ liaison with other service providers
• Maintains consistent home visits with clients.
• Provides necessary transportation for clients according to availability.

Administrative Responsibilities

• Keep updated records of all interactions with clients and any other contacts made on their behalf.
• Provide on-going monitoring and reporting of residents' progress.
• Maintain and support clients in their subsidy allocation.
• Maintain and support clients in all benefits paperwork and documentation; systems navigation

General Responsibilities

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• Must be willing to act as on-call Manager when needed
• Must be comfortable driving a 14-person passenger van and meet insurance requirements
• Makes weekly grocery store/food pantry trips.
• All other duties as assigned

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• Desire to continuously learn for personal and professional growth
• High level of personal and professional integrity, including ability to protect and maintain confidentiality
• High level of administrative, fiscal, and personnel management
• Ability to work effectively with and relate to diverse populations
• Excellent communication skills, both verbally and writing
• Professional demeanor
• Ability to work independently as well as in teams
• Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
• Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint, ACCESS and other data systems
• Experience with office equipment, such as photocopier, fax, typewriter, etc
• Successful completion and results of a criminal and motor vehicle background check.

Qualifications

• High School diploma or equivalent
• Experience working with homeless or at-risk populations
• Knowledge of child welfare systems and community resources
• Ability to work effectively with and relate to diverse populations
• Excellent verbal, written and interpersonal communication skills
• Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint
• Completion and satisfactory results of a pre-employment criminal background screening
• Clean driving record and no criminal background
• Access to reliable vehicle and ability to maintain good driving record and insurance levels as required by The Link, to fulfill job duties that require travel into the community.

WORKING CONDITIONS

• The employee is regularly required to talk or hear
• The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
• The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must lift and/or move up to 20 pounds
• Work environment for this position includes offices, common and residential space with a low to high noise level
• Ability to work a variable schedule (including some evenings, overnights and weekends) as needed
• Requires ability to drive

Benefits

The Link offers benefits to eligible employees such as medical, dental (The Link covers 100% of the premiums), vision, a generous 401k with employer match, over 2 weeks of PTO in your first year, birthday PTO, two days of volunteer PTO, 11 paid holidays/holiday pay, and more!

Compensation Philosophy

As outlined in our Compensation Philosophy . The Link believes strongly in pay equity and transparency, and wages that lead our field for similar roles. To that end, The Link will ensure all new hires are offered the highest wage they are eligible to receive within the position's hiring range based on their years of relevant professional experience, lived experience, and relevant degrees and licensures. The Link has a “no negotiation policy,” which means candidates should not have to negotiate their way to a fair wage for their skills and experience and will automatically be given the highest wage they are eligible for based on their qualifications.

Other

The Link is an Equal Employment Opportunity employer. The Link complies with laws relating to discrimination against qualified applicants and employees in hiring or in any decision affecting job status or pay, based on race, color, creed, religion, national origin, sex, gender identity, marital status, disability, familial status, covered veteran status, public assistance status, membership in a local commission, sexual orientation, age, genetic information, or other applicable protected classes.

NOTE:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.