LIGHT RAIL OPERATOR

MARTA (Metropolitan Atlanta Rapid Transit Authority); Atlanta (GA); On-site; USD 24,000 - 34,000; Full time

Job summary

MARTA (Metropolitan Atlanta Rapid Transit Authority) invites applications for an Operator position to operate light rail vehicles, pick up and discharge passengers, and provide clear public announcements in accordance with safety rules.

The role requires a high school diploma, a clean driving record, clear speech, and a professional appearance, with strict adherence to MARTA procedures and customer service standards.

Qualifications

• High school diploma or equivalent is required.
• Clean driving record with no more than three moving violations in the past three years.
• Must speak clearly and maintain a neat appearance while on duty.

Responsibilities

• Operate light rail cars in accordance with MARTA rules, ensuring safety and public welfare.
• Make clear and concise public announcements and provide courteous customer service.
• Perform pre-pull-out inspections of vehicle and track and report any issues.
• Take appropriate action during emergencies to protect passengers and communicate with staff.
• Write reports and complete forms as needed.
• Perform light cleaning of vehicles as required.

Skills

Customer service

Public announcements

Communication

Safety awareness

Education

High school diploma or equivalent

Job description

Job Description

INTERVIEW SELECTION PROCESS

The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.

Education/Experience: High school graduate or equivalent. Must have an adequate general knowledge of the city, all light rail transfer points, landmarks, important office buildings, hospitals, and other popular destinations. Must maintain a clean, well-groomed appearance while on duty and possess a pleasant attitude toward the customer, the Authority, and fellow employees. Must be able to speak clearly and distinctly. No more than three (3) moving violations in the past three years.

THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST THIS TO FILL ANY FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS

The Following Information Only Applies To Internal Applicants Only

Internal Candidates

will have a record evaluation check to determine if they are eligible to continue in the interview process. Candidates will be automatically disqualified for interview consideration if their record evaluations for the rolling year backward at the time of review consist of:

• A combined total of more than three (3) occurrences and/or lose outs (tardies)
• Any instances of absence without leave (AWOL)
• Any disciplinary actions
• Any valid customer complaints
• Employee has not successfully completed probationary period as a new hire

Notes: Record evaluation will be conducted based on the twelve months preceding the initial date of the posting. Candidates must remain in good standing once selected through the job screening and offer process. Failure to remain in good standing based on the criteria listed above will disqualify any candidate. Additional Requirements (Internal/External Candidates)

Summary: Operates light rail cars over routes of the Authority in accordance with MARTA’s rules, regulations, and policies consistent with the safety and welfare of the general public; responsible for the safe operation of equipment, maintaining a reasonable schedule, picking up and discharging passengers. Makes clear and concise public announcements.

Safely operate MARTA passenger light rail to pick up and discharge passengers on routes. Makes clear and concise announcements. Provides courteous and professional customer service.

• Wears uniform and personal protective equipment as supplied and instructed.
• Complies with all standard operating procedures, work rules and general orders directing the operation of MARTA’s light rail.
• Perform pre-pull-out inspection of vehicle and track, according to procedures and instruction, for safety reasons and reports any operational problems.
• Take reasonable precaution, given the circumstances, to ensure the protection of other employees, contractors, volunteers, patrons and members of the public. Identifies and informs personnel of hazards in the workplace.
• Receive and transmit two-way radio messages to report pull-out and track changes and request clearance for movement.
• Refer to route maps, time schedules and instructions.
• Take temporary charge during an emergency situation: report the condition; protect and calm passengers; use emergency equipment as necessary.
• Write reports and complete forms as needed.
• Act as a customer service representative as required.
• Performs light duty cleaning of vehicles both in revenue and nonrevenue service as required.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a current, valid State of Georgia issued CDL license [Class A or B with a Passenger (“P”) endorsement] or current, valid State of Georgia issued Commercial Driver Learner’s (CDL) Permit (Class A or B with a “P” endorsement). Individuals hired with a valid State of Georgia issued Commercial Driver Learner’s Permit, must a valid State of Georgia issued Commercial Driver’s License (Class A or B with a Passenger endorsement within three (3) weeks of the Bus Operator Candidate’s Training Program. Must pass established operator certification program; recertification test annually.

Special Requirements

• Must be at least 21 years of age.
• Must be able to enter the train from ground level when reporting to work.

Note: MARTA is a Drug Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE.

Classification: Represented

Number of Openings: 1

Hourly Rate: $21.22