Light Assembly Repair Clerk, Lead - 1st shift

DB Mobility Logistics AG; Wichita (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking logistics company as a Customer Service Employee, where you'll be integral in fostering positive customer relationships. In this dynamic role, you will monitor delivery locations, organize cleanliness, and ensure compliance with company standards. Your strong communication skills and attention to detail will be vital in addressing customer needs and enhancing service experiences. Enjoy comprehensive benefits, including health care plans and a 401(k) contribution plan. Be part of a diverse team that values individual perspectives and skills, and make a meaningful impact in the logistics industry.

Benefits

Health Care Plans

Vision Coverage

Dental Coverage

401(k) Contribution Plan

Paid Major Holidays

Direct Deposit

Qualifications

• Strong communication skills to effectively interact with customers.
• Ability to work in a fast-paced environment and prioritize tasks.

Responsibilities

• Monitor and maintain lineside delivery locations.
• Organize and ensure cleanliness of delivery areas.
• Provide communication to customers regarding part issues.

Skills

Communication Skills

Attention to Detail

Time Management

Material Handling Equipment Operation

Education

High School Diploma

2 Years Relevant Experience

Job description

Job Title: Customer Service Employee

As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include:

1. Monitoring and maintaining lineside point of delivery locations throughout the campus.
2. Organizing and ensuring cleanliness of delivery areas, including removing unnecessary items and discarding trash.
3. Identifying parts compliance issues and coordinating with team members to meet customer needs efficiently while upholding company standards.
4. Performing lineside kitting of parts using kit carts, boxes, or staging structures at delivery points.
5. Removing parts from vendor packaging at delivery points as needed.
6. Providing communication to customers and management regarding part issues at delivery points.
7. Utilizing designated vehicles to deliver products to customers and returning products to the warehouse as needed.

Qualifications and Skills:

• Strong communication skills to effectively interact with customers, team members, and other departments.
• Ability to work in a fast-paced environment, prioritize tasks, and handle multiple responsibilities promptly.
• Attention to detail when working on customer issues and organization tasks.
• Ability to operate Material Handling Equipment (MHE) and adhere to safety regulations.
• Generally, 2 years of relevant experience preferred.

Additional Benefits:

• Health care plans including preventive care, inpatient and outpatient services, and prescription drugs.
• Separate vision coverage for eye exams, frames, and contact lenses.
• Separate dental coverage for preventative, major, and basic services.
• Pre-tax 401(k) contribution plan with company match.
• Direct deposit for all employees.
• Paid major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

At DB Schenker, you are part of a global logistics network that connects the world. We value diversity and thrive on individual backgrounds, perspectives, and skills. Join us to make a difference. We are an equal opportunity employer committed to an inclusive environment for all employees and applicants.