Lift Operator - Summer & Fall

Stratton Mountain Resort; Brattleboro (VT); On-site; USD 15,000 - 25,000; Part time

Job summary

Join a vibrant resort community as a Lift Operator at Stratton Mountain Resort. This seasonal position involves ensuring guests have a safe and enjoyable experience while using the ski lifts, with responsibilities ranging from customer engagement to safety enforcement. Ideal candidates will have a high school diploma and previous customer service experience.

Benefits

Free lift access & discounts at Alterra resorts

Discounted golf & fitness center memberships

Employee childcare rates

401(k) plan with company match

Paid parental leave

Paid sick time and vacation

Qualifications

• Must be 18+ years of age.
• Ability to lift 50 pounds regularly.

Responsibilities

• Greet and welcome guests while loading and unloading the lift.
• Ensure all safety practices are enforced for both guests and employees.
• Troubleshoot equipment as necessary.

Skills

Customer Service

Communication

Safety Practices

Education

High School Diploma or equivalent

Job description

Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

Lift Operators are responsible for orchestrating the safe, efficient and courteous loading and unloading of all guests while riding the ski lift with mountain bikes or as a foot passenger. This involves engaging with and providing a first-class mountain adventure for each guest. The Lift Operator must communicate clearly and make split second decisions to ensure safe operation of the ski lift and ticket validation. This is a part-time seasonal role, compensated at $20.00/hours.

This position will begin at the end of May and have hours available through mid-October. Scheduling availability must include weekends and holidays.

ESSENTIAL DUTIES

• Greet and welcome each guest as they load and unload the lift
• Respond to all guest inquiries in a courteous and friendly manner
• Follow all lift opening, operating, and closing procedures
• Ensure all safety signs, mats, and safety cones are in place
• Valid guests lift access products
• Ensure consistent line speed through RFID gates
• Troubleshoot RFID gates and tablet equipment
• Upkeep appearance of lift shack, inside and surrounding area
• Give verbal and non-verbal commands as needed to help guide guests
• Enforce all safety practices for both guests and employees
• Additional duties as assigned

EDUCATION & EXPERIENCE REQUIREMENTS

Education: High School Diploma, or equivalent, or in progress

Experience:

• Previous customer service experience, preferred
• ATV/UTV experience, a plus

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Must be 18+ years of age
• Ability to work outside for long periods of time in inclement weather
• Must be able to lift 50 pounds on a regular basis

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position requires availability on weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer