Lift Attendant

Swain Resort; Northern, New York (KY, NY); Hybrid; USD 19,000 - 26,000; Full time

Job summary

Swain Resort in New York seeks a Lift Attendant to operate chairlifts and surface lifts safely, greet guests, and contribute to a welcoming mountain experience.

This role is seasonal/full-time/part-time depending on needs, with a pay rate of $16.50 per hour and requirements to work weekends and holidays in all weather conditions. The team prioritizes guest safety and excellent service.

Qualifications

• Must be at least 18 years of age.
• Ability to work outdoors in all weather conditions.
• Strong communication and customer service skills.
• Physically capable of lifting up to 50 lbs and standing long periods.
• Available to work weekends, holidays, and during peak resort periods.
• Previous lift operations or outdoor recreation experience a plus.

Responsibilities

• Operate chairlifts and surface lifts safely and efficiently.
• Greet guests professionally and assist with loading/unloading.
• Monitor lift areas for hazards and maintain ramps.
• Report issues to the Lift Operations Supervisor.
• Maintain lift shacks and surrounding areas.
• Monitor weather and snow conditions affecting operations.
• Coordinate with other staff for safety and guest service.
• Assist with crowd control and line management.
• Uphold resort safety standards and policies.
• Provide guests with resort information.

Skills

Communication skills

Customer service

Outdoor work

Safety minded

Job description

Reports To: Lift Operations Supervisor / Mountain Operations Manager

Location: Swain Resort – Swain, NY

Status: Seasonal / Full-Time / Part-Time (depending on needs)

Pay Rate Range: $16.50

Position Summary

The Lift Attendant at Swain Resort is responsible for the safe and efficient operation of the resort’s chairlifts and surface lifts. Lift Attendants play a key role in ensuring guest safety, providing excellent customer service, and maintaining a fun and welcoming atmosphere for all visitors on the mountain.

• Operate chairlifts and surface lifts safely and efficiently according to resort procedures.
• Greet guests in a friendly, professional manner and provide assistance as needed when loading or unloading.
• Monitor lift areas for safety, ensuring ramps are properly maintained and clear of hazards.
• Perform regular lift inspections and report any issues or maintenance needs to the Lift Operations Supervisor.
• Maintain cleanliness and organization of lift shacks and surrounding areas.
• Monitor weather and snow conditions that may impact lift operations.
• Communicate effectively with other lift operators, patrol, and Mountain Operations staff.
• Assist with crowd control and line management during busy periods.
• Uphold all resort safety standards and policies at all times.
• Provide guests with general resort information and assist in creating a positive mountain experience.

Qualifications

• Must be at least 18 years of age.
• Ability to work outdoors in all weather conditions, including cold, snow, and wind.
• Strong communication and customer service skills.
• Ability to remain alert and focused while performing repetitive tasks.
• Physically capable of lifting up to 50 lbs and standing for long periods.
• Reliable, punctual, and safety-minded.
• Must be available to work weekends, holidays, and during peak resort periods.
• Previous lift operations or outdoor recreation experience a plus, but not required.