Lifestyles Services Director

Century Park Associates; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Century Park Associates in Indianapolis, IN seeks a Lifestyles Services Director to plan, organize, develop and direct the Lifestyles Services Department, delivering quality activities for residents that meet recreational, physical, intellectual and social needs in accordance with laws and Century Park standards. Reports to the Executive Director.

You will supervise staff, coordinate calendars, manage volunteers and ensure budget compliance while engaging residents and families through outings,

Qualifications

• Must have a BS degree in recreation or related field or at least 2 years’ experience in a social recreation program within last 5 years.
• Must have 3+ years of supervisory experience.
• Clean driving record preferred.
• Prior experience with seniors preferred.

Responsibilities

• Plans, develops, organizes, coordinates, implements and evaluates quality activity programs.
• Provides activity events on weekdays, weekends and evenings.
• Compliant with budget in labor and expense control.
• Develops imaginative and varied monthly calendar of Lifestyles Services.
• Communicates monthly calendar of Lifestyles Services to residents and staff.
• Promotes, coordinates and tracks hours of volunteers.
• Welcomes and assists new residents with adjustment to community.
• Interviews new residents to determine Lifestyles Services information.
• Takes pictures of new residents for welcoming purposes and for resident care purposes.
• Gears Lifestyles Services toward residents’ abilities and interests; involves residents and families.
• Identifies resident needs and fulfills needs.
• Encourages social involvement through outings and events.
• Encourages intellectual and educational development through literature, lectures, movies and cultural events.
• Encourages entertainment and personal development through hobbies, music and crafts.
• Encourages wellness and healthy lifestyle through exercise programs.
• Encourages spiritual fulfillment through religious-based activities.
• Observes resident attendance, mood, behavior and degree of involvement and notifies leadership of concerning changes.
• Drives community vehicle to planned Lifestyles Services and appointments when driver unavailable.
• Interviews, hires, trains, evaluates, supervises and counsels Lifestyles Services team.
• Schedules department hours appropriately.
• Maintains an approachable management style.
• Trea ts all associates respectfully.
• Must enjoy serving seniors.
• Must demonstrate excellent customer service and hospitality.
• Must demonstrate trustworthiness and dependability.
• Must work efficiently and effectively with little to no supervision.
• Must demonstrate effective written and verbal communication skills.
• Must be able to receive and resolve complaints graciously.
• Must be resourceful, creative, open minded and patient.
• Must be aware of the department’s role in marketing and public relations.
• Must always be in proper attire and well groomed.
• Aptitude in arts/crafts/music highly desirable.
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training.

Skills

Supervisory experience

Customer service

Serving seniors

Education

BS degree in Recreation or related field

2 years’ social recreation program experience

Job description

Position Summary

The Lifestyles Services Director plans, organizes, develops and directs the overall operations of the Lifestyles Services Department; providing quality activities for residents, ensuring the recreational, physical, intellectual and social needs of each resident are met in accordance with all laws, regulations and Century Park standards. Reports to the Executive Director.

Qualifications

• Must be licensed recreation specialist (BS degree) or must have 2 years’ experience in a social recreation program within last 5 years


• Must have 3+ years of supervisory experience


• clean driving record preferred


• Prior experience with seniors preferred

Primary Job Responsibilities

Administrative and Planning

• Plans, develops, organizes, coordinates, implements and evaluates quality activity programs


• Provides activity events on weekdays, weekends and evenings


• Compliant with budget in labor and expense control


• Develops imaginative and varied monthly calendar of Lifestyles Services


• Communicates monthly calendar of Lifestyles Services to residents and staff


• Promotes, coordinates and tracks hours of volunteers

Lifestyles Services Duties

• Welcomes and assists new residents with adjustment to community


• Interviews new residents to determine Lifestyles Services information


• Takes pictures of new residents for welcoming purposes (i.e., newsletter) and for resident care purposes (i.e., resident medication charts)


• Gears Lifestyles Services toward residents? abilities and interests ? involves residents and families


• Identifies resident needs and fulfills needs


• Encourages social involvement through outings and events: shopping, sightseeing, scenic, parks, dining out, sports events, drama/theater, etc.


• Encourages intellectual and educational development thorough literature, lectures, movies and cultural events


• Encourages entertainment and personal development through hobbies, music and crafts


• Encourages wellness and healthy lifestyle through exercise programs


• Encourages spiritual fulfillment through religious based activities


• Observes resident attendance, mood, behavior and degree of involvement and notifies Executive Director or Resident Care Director of concerning behavior or unusual changes


• Drives community vehicle to planned Lifestyles Services and appointments when driver unavailable

Supervisory Requirements

• Interviews, hires, trains, evaluates, supervises and counsels Lifestyles Services team


• Schedules department hours appropriately


• Maintains an approachable management style


• Treats all associates respectfully

Additional Requirements

• Must enjoy serving seniors


• Must demonstrate excellent customer service and hospitality


• Must demonstrate trustworthiness and dependability


• Must work efficiently and effectively with little to no supervision


• Must demonstrate effective written and verbal communication skills


• Must be able to receive and resolve complaints graciously


• Must be resourceful, creative, open minded and patient


• Must be aware of the department’s role in marketing and public relations


• Must always be in proper attire and well groomed


• Aptitude in arts/crafts/music highly desirable


• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training

Who We Are

At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our “people come first” approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.