Lifestyles and Communications Assistant

ADP, Inc.; Florida; On-site; USD 28,000 - 30,000; Full time

Job summary

The Lifestyles Assistant plays a pivotal role in enhancing the living experience within residential communities by supporting lifestyle programming and resident engagement initiatives.

This onsite, full-time role located in Summerfield, FL collaborates with property management and vendors to coordinate events and communications, ensuring seamless execution of activities that reflect the community’s brand and values.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in customer service, hospitality, event coordination, or community engagement.
• Strong communication and interpersonal skills.
• Basic proficiency in Microsoft Office Suite and familiarity with social media platforms.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Plan and organize activities, social events, festivals, educational classes, and other programs that optimize resident participation and overall community satisfaction.
• Ensure activities are marketed and delivered through all channels for maximum awareness and participation.
• Conduct continual assessments of activities to measure involvement and satisfaction.
• Provide excellent customer service and assist clubs with guidance to ensure policies are followed.
• Coordinate with clubs, activity groups, and HOA activities to minimize conflicts with events.
• Recruit and coordinate volunteers to ensure proper implementation and participation.
• Manage budgeting and inventory for lifestyle activities and services.
• Coordinate and oversee vendors for activities and events within the lifestyle program.

Education

High school diploma

Associate degree or higher

Tools

Microsoft Office

CRM tools

Property management software

Job description

Lifestyles and Communications Assistant

Onsite Staff - Social Full Time Summerfield, FL, US

2 days ago Requisition ID: 1339

Salary Range: $20.00 To $22.00 Hourly

About the Role:

The Lifestyles Assistant plays a pivotal role in enhancing the living experience within residential communities by supporting lifestyle programming and resident engagement initiatives. This position focuses on creating a vibrant, inclusive environment that fosters community connection and satisfaction among residents. The Lifestyles Assistant collaborates closely with property management and vendors to coordinate events, manage communications, and ensure seamless execution of lifestyle activities. By attentively responding to resident needs and feedback, the assistant helps to maintain high levels of resident retention and positive community reputation. Ultimately, this role contributes to the overall success of the property by promoting a welcoming and dynamic atmosphere that aligns with the community’s brand and values.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in customer service, hospitality, event coordination, or community engagement.
• Strong communication and interpersonal skills with the ability to interact effectively with diverse populations.
• Basic proficiency in Microsoft Office Suite and familiarity with social media platforms.
• Ability to work flexible hours, including evenings and weekends, to support community events.

Preferred Qualifications:

• Experience working in residential property management or real estate industry.
• Certification or coursework in event planning, community management, or related fields.
• Knowledge of budgeting and financial tracking related to event management.
• Proficiency with property management software or customer relationship management (CRM) tools.
• Bilingual abilities or additional language skills to better serve diverse resident populations.

Responsibilities:

• Program and Event Planning: Plan and organize activities, social events, festivals, educational classes, and other programs that optimize resident participation and overall community satisfaction.
• Program Marketing and Communication: Ensure all activities, classes, and events are effectively and timely marketed and delivered to the community

  through all available communication channels for maximum awareness and participation.

• Program and Event Evaluation: Conduct continual assessments of all activities, classes, events, and programs to measure community involvement and

  satisfaction.

• Customer Service and Community Support: Provide excellent customer service to the community by encouraging resident input and assisting charter clubs and CPAC with guidance to ensure all policies, rules, and governing documents are adhered to.
• Coordination with Clubs and HOA Activities: Coordinate with clubs, activity groups, and other HOA activities to minimize conflicts and competition with

  community events.

• Volunteer Recruitment and Coordination: Recruit and coordinate volunteers as needed. Assist volunteers of all charter clubs, activities, events, classes, and programs to ensure proper implementation and maximum community participation.
• Budgeting and Inventory Management: Manage budgeting, track costs, and oversee inventory for all lifestyle activities and services.
• Vendor Coordination and Oversight: Coordinate and oversee vendors for activities, programs, classes, and events offered through the lifestyle program

  within the community.

• Annual Community Events:
  • Club Fair
  • Senior Games
  • 4th of July Parade
  • Fall Festival
  • Tree and Menorah Lighting
  • Garage Sale
  • Entertainment Series
• Ongoing Community Events: Expected ongoing events in the community include, but are not limited to:a

Physical Requirements:

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to move throughout the community to attend events, meetings, amenity inspections, and resident activities.
• Ability to occasionally lift, carry, push, and pull materials, equipment, decorations, and event supplies weighing up to 25 pounds.
• Ability to bend, stoop, kneel, crouch, reach, and climb stairs as necessary to set up and break down community events and activities.
• Ability to set up tables, chairs, signage, audiovisual equipment, and other event-related materials.
• Ability to work both indoors and outdoors in varying weather conditions during community events and programs.

The Lifestyles Assistant utilizes strong organizational skills daily to coordinate multiple events and activities efficiently, ensuring all details are managed from planning through execution. Effective communication skills are essential for engaging with residents, vendors, and internal teams, fostering positive relationships and clear information exchange. Problem-solving abilities are frequently applied to address unexpected challenges during events or resident interactions, maintaining a smooth and enjoyable community experience. Technical skills, including proficiency with office software and social media, support the creation of promotional materials and accurate record-keeping. Additionally, interpersonal skills enable the assistant to connect with residents from varied backgrounds, promoting inclusivity and a welcoming community atmosphere.