Lifestyle Shop Coordinator

PGA TOUR, Inc; Duluth (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Health Savings Account with employer ‑

Wellness Reward Program

Life and Disability Insurance

401(k) plus employer match and/or emir

Employee meals

Access to PGA TOUR golf tournaments

Tuition Assistance

Playing privileges and employee discos

Job summary

PGA TOUR, Inc. is seeking a friendly, detail‑oriented Retail Clerk for the TPC Sugarloaf shop in Duluth, GA. You will greet members and guests, process sales on the POS, and maintain accurate cash handling and inventory.

You will assist with displays, answer questions about merchandise, and support scheduling of lessons and programs as needed. This on-site role requires excellent communication and reliability.

Qualifications

• High school diploma or equivalent education.
• Basic knowledge of general business practices, retail sales practices and procedures (at least 6 months of similar experience).
• Previous customer service experience.

Responsibilities

• Greet and welcome members and guests in a professional manner.
• Communicate clearly with members, guests, and staff.
• Answer telephone calls, schedule future court times, and provide information.
• Assist with lesson and program scheduling as needed.
• Operate the POS system; handle cash, record credit card and member charges.
• Collect fees and other incomes.
• Maintain purchase order system and ordering/receiving program to ensure proper quantity and price.
• Assist with inventories and routine cleaning of the tennis shop and displays.
• Communicate information, sell merchandise, and know products and sales techniques.
• Anticipate members’ and guests’ needs and offer suitable merchandise options.
• Ensure displays are stocked and meet PGA TOUR standards.
• Perform light maintenance on courts and grounds as directed.
• Complete special projects or other duties as assigned.

Skills

Customer service

Retail sales

Communication skills

Cash handling (POS)

Education

High school diploma or equivalent

Tools

POS system

Job description

TPC Sugarloaf is a premier private club located within the gated community of Sugarloaf Country Club in Duluth, Georgia. As part of the prestigious TPC Network, the Club offers an exceptional country club experience that goes well beyond the golf course, with a wide range of amenities for the entire family and personalized service for members.

Qualifications

• High school diploma or equivalent education
• Basic knowledge of general business practices, retail sales practices and procedures (at least 6 months of similar experience)
• Previous customer service experience

Responsibilities / Duties

• Greet and welcome members and guests in a professional and courteous manner.
• Communicate clearly and professionally with members, guests, and staff.
• Answer telephone calls, schedule future court times, and provide information in a pleasant tone.
• Assist with lesson and program scheduling as needed.
• Accurately operate the point of sale system per the Club Operations Manual; handle and count cash, provide correct change, record credit card and member charges.
• Collect fees and other incomes.
• Maintain purchase order system and ordering/receiving program to ensure proper quantity and price on all purchases.
• Assist with physical inventories and routine cleaning of the tennis shop, storage areas, and merchandise displays.
• Communicate information, sell merchandise, and become fully knowledgeable in products and sales techniques.
• Anticipate members’ and guests’ needs and offer suitable merchandise options.
• Ensure displays are kept at appropriate stock inventory levels and appearance meets or exceeds PGA TOUR standards.
• Perform light maintenance duties on courts and grounds as directed.
• Complete special projects or other duties as assigned.

Physical Demands and Working Environment

• Requires standing, walking, sitting, kneeling, handling items and hands‑to‑hands communication.
• Must regularly lift and/or move up to 25 pounds.
• Requires close vision, depth perception, color vision, distance and peripheral vision, and the ability to adjust focus.

Travel

Not required for this position.

Work Schedule Expectations

This position requires shifts as necessary based on business levels.

Supervisory Responsibility

No direct supervisory responsibilities.

Benefits

• Medical/Dental/Vision
• Health Savings Account with employer contribution
• Wellness Reward Program
• Life and Disability Insurance
• 401(k) plus employer match and employer contribution
• Pet Insurance
• Employee Assistance Program
• Paid Time Off and Holidays
• Complimentary employee meals
• Access to PGA TOUR golf tournaments
• Tuition Assistance
• Playing privileges and employee discounts