Lifestyle Sales Consultant

Massage Heights Indianapolis; Washington Heights (NY); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Employee Discounts

Competitive pay with commission and/b​

Competitive pay with commission and-

Job summary

Massage Heights Indianapolis is seeking a dynamic team member to drive guest satisfaction through exceptional service and thoughtful product recommendations. This is a full-time role with 4-6 hour shifts and required weekend coverage, offering flexible scheduling.

You will promote massage and skincare services and help achieve monthly sales targets while delivering a warm, professional guest experience. You will build relationships with members and guests, work with a welcoming team, and enjoy

Qualifications

• Customer-focused guest service experience required.
• Ability to meet monthly sales targets.
• Comfort with basic computer systems.
• Excellent phone and in-person communication.
• Ability to work weekends.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Basic computer skills

Team player

Positive demeanor

Tools

POS software

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Employee discounts
• Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 4-6 hour shifts
• Full-time position
• Required 1 weekend shift
• Days and evening shifts

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Compensation: $13.00 - $16.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights