Lifestyle Coordinator - Overture Greenville

Greystar; Greenville (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Lifestyle Coordinator to enhance resident experiences and foster community engagement. This role involves collaborating with management to support move-ins, develop engaging resident programs, and ensure optimal conditions for amenities. You will play a vital role in creating a welcoming atmosphere, answering inquiries, and coordinating events that resonate with residents. If you are passionate about community building and have a knack for customer service, this opportunity is perfect for you to make a significant impact in a vibrant living environment.

Benefits

Medical, Dental, Vision Insurance

Generous Paid Time Off

Onsite Housing Discounts

401(k) Plan with Company Match

Paid Parental Leave

Employee Assistance Program

Charitable Giving Programs

Qualifications

• Strong customer service skills to enhance resident experience.
• Experience in event planning and community engagement.

Responsibilities

• Assist with the move-in process and resident programs.
• Manage scheduling for guest suites and amenities.
• Support sales and marketing efforts through community events.

Skills

Customer Service

Event Coordination

Sales Support

Communication

Education

High School Diploma

Bachelor's Degree

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in the sectors of rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages and operates over $320 billion of real estate across 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1 million units/beds globally, and has a robust investment management platform with over $79 billion of assets under management, including more than $36 billion in development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate sector. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This is a Lifestyle position that plays an integral role in supporting the day-to-day management of the community to achieve resident retention goals. The role involves working closely with the Community Manager and Sales Consultants to assist with the move-in process, develop and coordinate resident programs and events, and support sales and marketing efforts.

Primary Responsibilities

1. Greet prospects and residents, ensuring their comfort while waiting and assisting with tours as needed.
2. Answer and route phone calls, assist with service request callbacks.
3. Maintain scheduling for guest suites, move-ins, and move-outs, ensuring proper handling and cleanliness.
4. Manage package deliveries, document arrivals, and notify residents within 24 hours.
5. Ensure amenities are in optimal condition for tours and resident use.
6. Develop and execute engaging events and programs, measuring their success.
7. Maintain knowledge of local amenities and foster relationships with vendors and local businesses to assist residents.
8. Respond to Lifestyle email inquiries and coordinate with the Lifestyle Team for communication and promotion of events.
9. Create and distribute monthly activity calendars, newsletters, and flyers; update Resident Portal.
10. Support sales and marketing standards and benchmarks.
11. Contribute to budgeting processes for activities and resident retention, managing expenses accordingly.
12. Provide training and guidance to less experienced team members.

Additional Compensation

Compensation varies based on factors such as experience, business needs, and location. Employees may be eligible for bonuses based on individual and company performance, with schedules differing for corporate and onsite positions.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance with low or free employee costs.
• Generous Paid Time Off, including vacation, personal days, sick days, holidays, and birthday leave.
• Onsite housing discounts at Greystar-managed communities, subject to availability.
• 6-week paid sabbatical after 10 years of service, every 5 years thereafter.
• 401(k) plan with up to 6% company match after 6 months.
• Paid parental leave and fertility benefits up to $10,000.
• Employee Assistance Program and additional insurance options.
• Charitable giving programs and benefits.

*Benefits apply to full-time employees; benefits for union or prevailing wage roles may differ due to collective bargaining agreements or local regulations.

Greystar considers qualified applicants with arrest and conviction records for employment.