LifeSpa Front Desk Coordinator

Life Time Inc.; Walnut Creek (CA); On-site; USD 80,000 - 100,000; Part time

Job summary

Life Time Inc. is looking for a LifeSpa Front Desk Coordinator in Walnut Creek. The role involves operating the telephone system, greeting callers, scheduling appointments, and explaining services to guests. Candidates should possess customer service experience and a high school diploma. Full-time benefits include a subsidized membership and medical coverage.

Benefits

Fully subsidized membership

Discounts on Life Time products and services

401(k) retirement savings plan

Training and professional development

Paid sick leave

Medical, dental, vision, and prescription drug coverage

Qualifications

• 1 year of customer service experience required.
• CPR and AED certification within 30 days of hire.
• Ability to lift up to 50 pounds.

Responsibilities

• Answer incoming calls and greet guests in a professional manner.
• Schedule appointments and explain Life Spa services to guests.
• Complete outgoing confirmation calls for appointments.

Skills

Customer Service

Communication

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

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Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the callers expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the callers expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties And Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules
  
  

Position Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds
  
  

Preferred Requirements

• 1 year of receptionist experience
  
  

Pay

This is an hourly position with wages starting at $16.50 and pays up to $19.50, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law
  
  

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold
  
  

For California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

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