Lifesaving Programs Specialist — Adoptions & Foster

SPCA of Texas

Dallas (TX)

On-site

USD 42,000 - 56,000

Full time

5 days ago

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Job summary

SPCA of Texas is seeking a Specialist, Lifesaving Programs in Dallas to support Adoption and Foster teams. You will ensure consistent service delivery, animal care continuity, and a seamless experience for adopters and fosters.

This role collaborates with medical, behavior, intake, and volunteer teams to maximize lifesaving while delivering excellent customer service. The position requires flexibility in hours, including weekends, and a commitment to animal welfare and community engagement in a

Qualifications

Experience in animal sheltering, animal welfare, public service, or rescue organizations preferred.
Strong communication and interpersonal skills with empathy and clarity.
Ability to work in a fast-paced, high-volume environment.

Responsibilities

Greet visitors and assist prospective adopters in matching with adoptable pets.
Counsel adopters on adoption, including behavioral and medical needs, and post adoption support.
Confirm animals are up to date on vaccines, preventatives, and medications before adoption.
Assist with retail purchases, post-adoption follow-up, and customer inquiries via phone and email.
Maintain records in the shelter database and support end-of-day reconciliation tasks.
Support foster inquiries, pick-ups/drop-offs, and medication administration.