Lifesaving Outcomes & Enrichment Specialist

Best Friends Animal Society; New York (NY); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Health benefits

Job summary

Best Friends Animal Society is hiring Lifesaving Outcomes Specialists to support adoption, transports, and foster care across centers, with emphasis on behavior, training, and enrichment for dogs and cats.

You will work with staff and volunteers to create enrichment plans, coach teams, and help reduce length of stay while promoting positive adoption outcomes. Strong animal-handling skills and a customer-focused mindset are essential.

Qualifications

• High School Diploma or GED and a minimum of 2 years' experience working in an animal shelter with dogs of varying sizes and behavioral challenges.

Responsibilities

• Demonstrate kindness and the Golden Rule in everyday actions with people and animals, showing authenticity, kindness and positive influence.
• Build enrichment, training and animal management capabilities for care teams, fosters and volunteers through one-on-one coaching and group class work.
• Work collaboratively with staff, volunteers, and fosters to identify animals needing enrichment or behavioral support and develop plans to support adoption.
• Collaborate with Best Friends' team to develop efficient processes to achieve lifesaving goals; follow policies and ensure timely communications and record keeping.
• Support volunteers on all aspects of lifesaving care, including protocols, data entry, and transportation procedures.
• Lead and empower volunteers in community outreach programs to maximize lifesaving capacity.
• Deliver customer-focused service to adopters, fosters, and transfer partners and assist with animal introductions and medical records.
• Maintain a safe workplace and adhere to safety practices.

Skills

Dog training

Animal care

Customer service

Bilingual

Volunteer coordination

Public speaking

Team player

Adoption process

Interpersonal skills

Education

High School Diploma or GED

Tools

Shelterluv

Microsoft Office

Job description

Best Friends Animal Society is hiring Lifesaving Outcomes Specialists to support adoption, transports, and foster care across centers, with emphasis on behavior, training, and enrichment for dogs and cats.

You will work with staff and volunteers to create enrichment plans, coach teams, and help reduce length of stay while promoting positive adoption outcomes. Strong animal-handling skills and a customer-focused mindset are essential.