Location: 922 East Emma Avenue, Springdale, AR 72764, United States
Base Pay: $14.5 - $14.5 / Hour
Employee Type: PT Non-Exempt
Main Responsibilities
- Enforce all Natatorium rules and regulations, supervising patrons to ensure appropriate behaviors and safety. Resolve problems or conflicts with patrons in a professional manner.
- Recognize and respond appropriately to first aid needs and other emergencies following established protocols.
- Maintain the cleanliness and general care of the Natatorium and assist with keeping the Natatorium equipment in working order and safe condition.
- Address patron inquiries and concerns in a friendly and professional manner and provide assistance as needed.
- Communicate repair, housekeeping, and security issues to the supervisor or appropriate personnel if the supervisor is unavailable.
- Accurately complete records and reports—patron attendance and incident/injury reports.
- Participate in ongoing training opportunities and in-service training.
- Interact with pool volunteers and provide direction, motivation, recognition, and supervision in a positive manner.
- Assist with special programs or events.
- Maintain and uphold the policies and procedures of the Center.
- This is a Safety Sensitive position that requires employees to be able to always remain alert and un‑impaired by any controlled substances. Any controlled substance prescribed or otherwise, which may impair attention or judgment, must be reported to the supervisor immediately.
Additional Responsibilities
- Ability to interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Able to perform other general duties and special projects assigned.
- Must be available to work morning shifts.
Minimum Qualifications
- Self‑motivated, self‑starter with a solid service‑oriented mentality.
- Excellent interpersonal and customer service skills.
- Must maintain a professional personal appearance.
- Must be available on weekends as needed.
- Great attendance record.
- Must be available to work morning shifts.
Education, Training, and Experience
- Completion of the 9th grade—at least 16 years of age.
- Current certification in the following:
- American Red Cross Lifeguard Training or acceptable alternative.
- American Red Cross CPR for the Professional Rescuer or acceptable alternative.
- Knowledge and application of lifeguard surveillance, rescue techniques, and first aid/CPR skills.
- Able to communicate positively and effectively with pool patrons.
- Must maintain fitness and ability to perform all American Red Cross Lifeguard skills.
- Bi‑lingual is a plus.
Physical Requirements
- Ability to remain stationary, standing, or sitting for prolonged periods.
- Ability to lift 25 pounds occasionally and work in extreme weather conditions.