Lifecycle Services Solution Consultant

The Kendall Group, Inc.; Donlontown (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

The Kendall Group, a multi-division distributor, seeks a Lifecycle Services Solutions Consultant to drive accelerated sales growth in consulting services and automation portfolios. You will serve as the domain expert, aligning customer goals with Kendall’s service offerings and leading cross-functional teams.

Travel to client sites as needed; develop the commercial plan for Services; build competency within the sales team; collaborate with Rockwell Automation and Kendall Electric to meet

Qualifications

• 5 years’ sales experience with a similar product line.
• Bachelor’s degree or equivalent combination of skills and experience.
• Experience with Microsoft Office; ability to learn new software; demonstrated knowledge and understanding of automation standards and terminology.
• Cross-functional collaboration with internal teams to drive sales and service outcomes.

Responsibilities

• Develop goals and metrics and coordinate with team members on meeting targets for Kendall Electric services business.
• Understand buyer, user, and influencer personas and their business drivers.
• Serve as a domain expert around Services and build competency within team and resources.
• Attract new and expand existing customers by defining a commercial process across the company.
• Work with outside sales to create and maintain a robust sales funnel.
• Create, own, and execute a business plan.
• Collaborate with domain experts to bring the right technical solutions to meet customer expectations.
• Perform other duties as assigned.

Skills

Sales experience

Cross-functional collaboration

Interpersonal communication

Problem solving

Organizational skills

Customer relationship

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

CRM software

Job description

About The Kendall GroupThe Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.Role Summary: The Lifecycle Services Solutions Consultant reports directly to the Solution Consultants Manager. The primary role of a Lifecycle Services Solution Consultant is to deliver accelerated sales growth in consulting business, services, and associated automation hardware and software portfolio. The Lifecycle Services Solution Consultant is the subject matter expert in understanding customers’ business drivers and desired outcomes, combining capabilities and solutions to fully meet customer expectations. This role is the Lifecycle Services liaison between Rockwell Automation and Kendall Electric, providing marketing and commercial leadership for sales growth, responsibility for supporting the Commercial plan for the Services business, competency development of the sales team. Responsible for managing the services portfolio, go-to-market strategy and partner ecosystem related to Lifecycle Services.Exciting work you will do:The essential duties and responsibilities of the Lifecycle Services Solution Consultant will consist of, but are not limited to, the following:Develop goals and metrics and coordinate with team members on meeting targets for all areas of Kendall Electric services businessUnderstand the typical buyer, user, and influencer personas within a customer as well as their unique business driversServe as a domain expert around Services business and continuously build competency within yourself and your services and sales resourcesAttract new and expand existing customers by defining a commercial process across the company and supporting collaborative sales efforts to grow Lifecycle ServicesWork with outside sales to create and maintain a robust sales funnelCreate, own, and execute a business planCollaborate with domain experts to bring the right technical solutions to meet customer expectations and deliver outcomesPerform other duties as assignedCompetencies you possess:Service ExcellenceResults, Action OrientedAccountability and ResponsibilityAwareness of the needs of othersProblem SolvingTeamwork and collaborationPriority SettingWhat you’ll need:Work Experience: 5 years’ sales experience with a similar product lineEducation: Bachelor’s degree or equivalent combination of skills and experienceAnalytics/Computer Skills: Experience working with Microsoft Office; ability to learn new software; demonstrated knowledge and understanding of automation standards and terminologyOrganization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities in a fast-paced, continuously evolving, and sometimes ambiguous environmentCross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer serviceTravel: Willingness to travel for client meetings and industry events as neededCommunication Skills: Strong interpersonal communication, problem-solving, organizational, and written/verbal communication skillsPhysical, Mental and Visual Skills: Ability to see, talk, and hear; ability to sit for 8 hours a dayPhysical Environment: Normal office environment; may include warehouse or fabrication environments with exposure to moving equipmentQualifications we prefer but don’t require:Work Experience: Previous experience selling to or working within manufacturing environmentsTechnical Knowledge: Understanding of selling multi-year industrial manufacturing service contractsThe Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.