Lifecycle Services Solution Consultant

The Kendall Group, Inc.; Conshohocken (Montgomery County); On-site; USD 110,000 - 140,000; Full time

Job summary

The Kendall Group is seeking a Lifecycle Services Solutions Consultant in a role reporting to the Solutions Consultants Manager. The primary goal is to drive accelerated sales growth in consulting services and automation hardware/software, acting as the subject matter expert on customer business drivers and outcomes.

You will partner with Rockwell Automation and Kendall Electric, supporting the Commercial plan for Services, developing competencies within the sales team, and managing the services

Qualifications

• 5 years’ sales experience with a similar product line.
• Bachelor’s degree or equivalent.
• Ability to travel for client meetings and industry events.
• Excellent interpersonal communication and problem-solving skills.

Responsibilities

• Develop goals and metrics for Kendall Electric services business and coordinate with team to meet targets.
• Understand buyer, user, and influencer personas and their business drivers.
• Serve as a domain expert on Services and continuously build competency.
• Define a commercial process and support collaborative sales efforts to grow Lifecycle Services.
• Work with outside sales to maintain a robust sales funnel and create a business plan.
• Collaborate with domain experts to bring the right technical solutions to meet customer needs.
• Perform other duties as assigned.

Skills

Sales experience

Communication skills

Teamwork

Travel

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary

The Lifecycle Services Solutions Consultant reports directly to the Solution Consultants Manager. The primary role of a Lifecycle Services Solutions Consultant is to deliver accelerated sales growth in consulting business, services, and associated automation hardware and software portfolio. The Lifecycle Services Solutions Consultant is the subject matter expert in understanding customers’ business drivers and desired outcomes, combining capabilities and solutions to fully meet customer expectations. This role is the Lifecycle Services liaison between Rockwell Automation and Kendall Electric, providing marketing and commercial leadership for sales growth, responsibility for supporting the Commercial plan for the Services business, competency development of the sales team. Responsible for managing the services portfolio, go-to-market strategy and partner ecosystem related to Lifecycle Services.

Exciting work you will do

• Develop goals and metrics and coordinate with team members on meeting targets for all areas of Kendall Electric services business
• Understand the typical buyer, user, and influencer personas within a customer as well as their unique business drivers
• Serve as a domain expert around Services business and continuously build competency within yourself and your services and sales resources
• Attract new and expand existing customers by defining a commercial process across the company and supporting collaborative sales efforts to grow Lifecycle Services
• Work with outside sales to create and maintain a robust sales funnel
• Create, own, and execute a business plan
• Collaborate with domain experts to bring the right technical solutions to meet customer expectations and deliver outcomes
• Perform other duties as assigned

Competencies you possess

• Service Excellence
• Results
• Action Oriented
• Accountability and Responsibility
• Awareness of the needs of others
• Problem Solving
• Teamwork and collaboration
• Priority Setting

What you’ll need

• Work Experience: 5 years’ sales experience with a similar product line
• Education: Bachelor’s degree or equivalent combination of skills and experience
• Analytics/Computer Skills: Experience working with Microsoft Office; ability to learn new software; demonstrated knowledge and understanding of automation standards and terminology
• Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities in a fast-paced, continuously evolving, and sometimes ambiguous environment
• Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
• Travel: Willingness to travel for client meetings and industry events as needed
• Communication Skills: Strong interpersonal communication, problem-solving, organizational, and written/verbal communication skills
• Physical, Mental and Visual Skills: Ability to see, talk, and hear; ability to sit for 8 hours a day
• Physical Environment: Normal office environment; may include warehouse or fabrication environments with exposure to moving equipment

Qualifications we prefer but don’t require

• Work Experience: Previous experience selling to or working within manufacturing environments
• Technical Knowledge: Understanding of selling multi-year industrial manufacturing service contracts

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Learn more about our company, benefits, and culture here.

Additional Company Information

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than five years of tenure, and more than 40% have greater than ten years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.