Lifecycle Services Leadership Rotations in Managed Support

Rockwell Automation; Cleveland (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Job summary

Rockwell Automation's Leadership Development Program is an onboarding program designed to provide associates with the training and experience needed to begin developing their technical and professional leadership skills within Rockwell Automation's Lifecycle Services Business Unit.

As an associate on the Managed Support Services team, you will gain experience through classroom training, mentoring, and networking while interacting with Rockwell leaders and exposure to automation technology across

Qualifications

• Bachelor's or advanced degree from an accredited college or university.
• Permanent legal authorization to work in the US is required.
• Relocation may be required every six months depending on opportunities and rotations.
• Graduated in the past three years with a technically focused degree.
• A cumulative GPA of 3.2+ on a 4.0 scale.
• Demonstrated experience approaching challenges with innovative solutions.
• Proven experience collaborating with and leading peers and managers to achieve project goals with the ability to present complex information to diverse audiences.
• A creative mindset that allows you to problem-solve effectively and embrace new challenges.

Responsibilities

• Provide troubleshooting assistance via phone, email and remote access for Rockwell Automation products to customers and partners.
• Identify and correct failures, firmware problems and programming deficiencies, and implement hardware/firmware updates.
• Instruct/train customers on proper use, operation and maintenance of Rockwell products.
• Respond to customer needs with swift, quality responses and maintain clear communication with team and customers.
• Develop and implement predictive and preventive maintenance programs.
• Provide technical assistance for sales presentations to customers.
• Consult on application of products and technologies for manufacturing processes.
• Build collaborative relationships and embrace Rockwell's diversity, equity and inclusion.

Education

Bachelor's degree

Advanced degree

Job description

Rockwell Automation's Leadership Development Program is an onboarding program designed to provide associates with the training and experience needed to begin developing their technical and professional leadership skills within Rockwell Automation's Lifecycle Services Business Unit.

As an associate on the Managed Support Services team, you will gain experience through classroom training, mentoring, and networking while interacting with Rockwell leaders and exposure to automation technology across