Lifecycle Marketing Specialist

Thuma; San Francisco (CA); Hybride; USD 90 000 - 100 000; Plein temps

Avantages offerts par ce poste

401(k)

Comprehensive benefits (medical, etc.)

Equity

Flexible by design (hybrid)

13 company holidays

Employee discount

Cell phone stipend

Commute reimbursement

Product credit up to $3,000

Résumé du poste

Thuma is seeking a Lifecycle Marketing Specialist to support our email and SMS programs. You will build campaigns, own QA, and optimize automated lifecycle flows while partnering with cross-functional teams to keep briefs on schedule.

You will manage calendar workflows in Asana, contribute to list growth through capture strategies, and translate reporting into actionable recommendations. We value detail orientation and proactive risk management.

Qualifications

• 2–4 years in lifecycle, email, CRM, or ecommerce marketing.
• Exceptional attention to detail and organization; manage deadlines and stakeholders.
• Ability to use AI to streamline workload.
• Systematic QA ownership and accuracy of work.

Responsabilités

• Build, schedule, and deploy email and SMS campaigns including audiences, suppressions, personalization, links, and UTMs.
• Own campaign QA to ensure rendering matches intended design.
• Support and optimize automated lifecycle flows.
• Manage lifecycle calendar and Asana workflow; surface risks early.
• Collaborate with Creative, Copy, Digital Merchandising, and Brand Strategy to keep briefs on schedule.
• Support testing across creative, copy, offers, audiences, cadence, and personalization.
• Contribute to list growth through email and SMS capture strategy and testing.
• Deliver recurring and ad hoc reporting and translate results into recommendations.
• Maintain standards for documentation, templates, linking practices, and QA.

Connaissances

Lifecycle marketing expertise

Email marketing

CRM marketing

eCommerce marketing

Attention to detail

Stakeholder management

Outils

Klaviyo

Asana

Figma

Shopify

Attentive

Tableau

Description du poste

Thuma is seeking a Lifecycle Marketing Specialist to support our email and SMS programs. Reporting to the Manager of Lifecycle Marketing, you will bring campaigns and automated journeys to life, ensuring each one is accurate, on-brand, and delivered on time.

You Will

• Build, schedule, and deploy email and SMS campaigns, including audiences, suppressions, personalization, links, and UTMs.
• Own campaign QA, ensuring they render exactly as intended.
• Support and optimize our automated lifecycle flows.
• Manage the lifecycle calendar and the Asana workflow, securing inputs and surfacing risks early.
• Partner with Creative, Copy, Digital Merchandising, and Brand Strategy to keep briefs on schedule.
• Support testing across creative, copy, offers, audiences, cadence, and personalization.
• Contribute to list growth through email and SMS capture strategy and testing.
• Deliver recurring and ad hoc reporting, and translate the results into recommendations.
• Maintain our standards for documentation, templates, linking practices, and QA.

This Might Describe You

• 2 to 4 years in lifecycle, email, CRM, or eCommerce marketing.
• Exceptional attention to detail and organization. You manage deadlines and stakeholders without losing the thread.
• An instinct for efficiency, including using AI to streamline your own workload.
• A methodical approach to quality assurance and full ownership of the accuracy of your work.
• Clear communication and the judgment to raise risks before they become problems.
• Equal parts executor and problem solver. You find a path when one is not obvious.
• Genuine curiosity about customer behavior and what motivates it.
• Enthusiasm and an appetite to grow. We will teach the craft.

Nice to have

• Hands-on campaign building in Klaviyo or a comparable platform.
• A working understanding of segmentation, personalization, testing, deliverability, and lifecycle performance.
• Fluency in tools such as Asana, Figma, Shopify, Attentive, or Tableau.
• An analytical streak and the willingness to investigate a data or technical issue rather than pass it along.

Why Join Us

• 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
• Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
• Equity: Participation in employee stock option plan.
• Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility—flexible hours, flexible PTO, and a hybrid approach that supports both focus and balance.
• Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.
• Employee Discount**: 40% off almost all Thuma products.
• Cell Phone Stipend: $100 per month to support work-related phone use.
• Commute Reimbursement: Up to $150 per month for commuting to our office.
• Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
• Some exclusions may apply
• Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

$90,000 - $100,000 a year

Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.