LifeCafe Supervisor

LTFMGTCO LTF Club Management Co; Parsippany-Troy Hills (NJ); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Subsidized membership

Product discounts

401(k) match

Training & development

Paid time off

Medical coverage

Job summary

Life Time seeks a LifeCafe Supervisor to oversee daily LifeCafe shift operations and deliver a high-quality member experience. You will motivate staff, monitor food quality and service speed to ensure guest satisfaction.

The role requires leading the team, managing schedule adjustments, and handling guest questions with professionalism. Training and advancement opportunities are available, with benefits for full-time staff.

Qualifications

• Must have high school diploma or GED.
• CPR/AED certification due within 30 days of hire.
• ServeSafe certification due within 60 days of hire.
• Ability to bend and lift up to 20 lbs repeatedly.
• Ability to stand/move for extended periods.
• Night and weekend availability required by business needs.

Responsibilities

• Oversees LifeCafe shift operations and adjusts schedules for traffic flow.
• Acts as daily shift leader delivering customer and team support.
• Ensures menu items prepared correctly and served professionally.
• Provides promotion and disciplinary recommendations to Manager.
• Manages light food preparation responsibilities.
• Responds quickly and effectively to guest questions and concerns.

Skills

Customer service

Team leadership

Education

High School Diploma or GED

CPR/AED certification

ServeSafe certification

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties and Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• N ight and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Pay

This is an hourly position with wages starting at $17.75 and pays up to $21.25, based on experience and qualifications.

Benefits

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law
• Full-time Team Members are eligible for additional benefits, including:
• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.