Life Sciences Global Account Manager

Rockwell Automation; Chelmsford (MA); Hybrid; USD 208,000 - 312,000; Full time

Benefits offered by this job

Health Insurance including Medical, -%

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Job summary

Rockwell Automation is seeking a Life Sciences Global Account Manager to represent our portfolio to a Global Account with a substantial business commitment. You will oversee executive relationships, align value propositions, and lead a global account strategy across regions.

The role requires 8+ years in technical sales or engineering, GMP exposure, and travel up to 35%. You will work in a hybrid setup, coordinating cross-functional teams to drive software, lifecycle services, and connected

Qualifications

• Bachelor's degree or equivalent years of relevant experience.
• Legal authorization to work in the U.S.
• We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• The ability to travel both domestically and internationally up to 35% of the time.

Responsibilities

• Global Account Strategy & Growth Ownership Oversee the development of a global account strategy with care for customer priorities and Rockwell Automation growth initiatives.
• Executive Engagement & Strategic Alignment Build trusted relationships with C-level and senior leadership stakeholders across manufacturing, operations, engineering, procurement, and digital transformation.
• Outcome-Based Selling & Value Creation Lead outcome-based selling engagements, quantify business impact and align solutions to customer performance metrics and KPIs.
• Global Team Orchestration Lead and orchestrate cross-functional Rockwell Automation teams to execute the global account strategy.
• Growth Initiatives & Portfolio Expansion Drive adoption of Rockwell Automation's strategic growth initiatives, including software, hardware, digital transformation, lifecycle services, and connected enterprise solutions.
• Pipeline & Opportunity Management Build and manage a strong global opportunity pipeline aligned to account strategy.

Skills

Executive Engagement

Global Account Strategy

Outcome-based Selling

Cross-functional Leadership

Education

Bachelor's degree or equivalent years of relevant experience

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description As a Life Sciences Global Account Manager you will represent Rockwell Automation's comprehensive product and solution portfolio to a Global Account customer(s) who have made a substantial business commitment. You will oversee global partnership development with the Global Account's corporate influence points and communicate our value propositions at an executive customer level. You are responsible for extended team leadership ensuring worldwide sales/support to increase the scope of our product and service reach. You facilitate communications between the Global Account and the our product groups. You will report to the Director, Global Industry and work in either a hybrid environment from a Rockwell Automation office or work remotely.

Your Responsibilities:

1. Global Account Strategy & Growth Ownership Oversee the development of a global account strategy with care for customer priorities and Rockwell Automation growth initiatives. Guide measurable outcomes including market share expansion, software/ARR growth, pipeline creation, win-rate, and revenue performance. Develop and maintain a multiyear account plan, with clear global alignment across regions, functions, and customer stakeholders.
2. Executive Engagement & Strategic Alignment Build trusted relationships with C-level and senior leadership stakeholders across manufacturing, operations, engineering, procurement, and digital transformation. Align Rockwell Automation's value proposition to customer strategic priorities, including cost optimization, compliance, quality, throughput, and time-to-market. Influence investment decisions through consultative, outcome-based engagements.
3. Outcome-Based Selling & Value Creation Lead outcome-based selling engagements, quantify business impact and align solutions to customer performance metrics and KPIs. Position Rockwell Automation's differentiated capabilities across Intelligent Devices, Software & Control, and Lifecycle Services. Identify and develop opportunities that deliver measurable operational and financial improvements.
4. Global Team Orchestration Lead and orchestrate cross-functional Rockwell Automation teams (including Global Industry Technical Consultants, Regional Account Managers, Domain Experts, Enterprise Software Sales Executives, Business Units, and partners) to execute the global account strategy. Align regional and global teams to ensure consistent execution, value delivery, and customer experience across all geographies. Resolve conflicts, drive alignment, and ensure focus on highest-value opportunities. Delegate tactical initiatives to account team members as needed to achieve strategic goals
5. Growth Initiatives & Portfolio Expansion Drive adoption of Rockwell Automation's strategic growth initiatives, including software, hardware, digital transformation, lifecycle services, and connected enterprise solutions. Expand recurring revenue streams through subscription, software, and services-based offerings. Identify and develop new use cases and innovation opportunities aligned to customer priorities. Drive NPI adoption
6. Pipeline & Opportunity Management Build and manage a strong global opportunity pipeline aligned to account strategy. Quickly qualify opportunities to ensure effective deployment of Rockwell Automation resources. Lead complex, global pursuits and ensure successful closure.

How You Work:

• Demonstrate a broad knowledge of Rockwell Automation's portfolio with the ability to develop selective depth in customer-critical solutions.
• Operate at executive levels, articulating clear business value tied to customer KPIs and strategic outcomes.
• Lead global, matrixed teams to drive growth, alignment, and execution across geographies.
• Build long-term, trust-based relationships with key customer sponsors and stakeholders.
• Drive disciplined account management, forecasting, and pipeline development.

The Essentials - You Will Have:

• Bachelor's degree or equivalent years of relevant experience.
• Legal authorization to work in the U.S.
• We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• The ability to travel both domestically and internationally up to 35% of the time.

The Preferred - You Might Also Have:

• 8+ years of experience in technical sales, industrial automation, systems integration, or engineering-based solutions.
• Experience selling at executive levels.
• Experience driving global account growth, including software and recurring revenue models.
• Deep Life Sciences industry experience across multiple modalities (pharma, biotech, and medical devices).
• Experience with GMP-regulated environments, validation requirements, and compliance frameworks.
• Experience with digital manufacturing, including MES/MOM systems and Pharma 4.0 plans.
• Working knowledge of IoT/IIoT, digital transformation, and connected enterprise architectures.
• Experience selling software, subscription-based solutions, and lifecycle services.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.

To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.

#LI-Remote #LI-JG1 #LifeatROK

This position is part of a job family. Experience will be the determining factor for position level and compensation. For this role, the Total Target Compensation is from $208,000 - $312,000 of which 60% is base salary and 40% is variable.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable.

Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries.

To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And that’s you we would love to have you join us!