Life Coach - Independent Living Case Manager

NECCO (ED Necco & Associates Inc.); Florence (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

NECCO (ED Necco & Associates Inc.) in Florence, KY is seeking an Independent Living Case Manager/Life Coach dedicated to helping young adults transition successfully to independence. The role includes conducting assessments, developing treatment plans, and providing ongoing support in various settings.

Candidates should possess a Bachelor’s degree in a human services-related field and demonstrate strong organizational and communication abilities. NECCO embraces diversity and encourages individuals from all backgrounds to apply.

Qualifications

• Minimum age of 21 years required.
• Proficiency in communication skills is essential.
• Experience working with young adults with emotional problems preferred.

Responsibilities

• Facilitate referrals and assessments for young adults.
• Manage crises and document incidents promptly.
• Attend various team meetings and participate in company culture.

Skills

Organizational skills

Written and oral communication

Problem-solving

Leadership

Collaboration

Education

Bachelor’s degree in a human services-related field

Tools

Microsoft Office

Electronic Health Records

Job description

Life Coach - Independent Living Case Manager

Job Category: Direct Service

Requisition Number: LIFEC004857

• Full-Time

Locations

Florence, KY 41042, USA

Description

Position Summary: Necco has an opportunity for a career as Independent Living Case Manager/Life Coach. This role will work with the young adult in an effort to successfully transition him/her to adulthood and to be a productive member of society. Work will be conducted in an office, community, employment, and/or school setting. The position adds value by equipping young adults with the services, supports, and resources needed to achieve independence as an adult.

You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking, a solid communicator who seeks decisions that deliver real results, a problem‑solver and financial steward who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Placement/Intake/Assessment

• Participate in the referral matching process for young adults in an independent setting
• Shop for and prepare apartments for intake, including obtaining leases, ordering and assembling furniture, shopping for basic necessities, and cleaning to make apartments presentable for clients
• Facilitate and develop each young adult’s Initial Treatment Plan and Comprehensive Treatment Plan
• Ensure completion of appropriate assessments (Biopsychosocial, Independent Living, Diagnostic, etc.)
• Obtain initial legal documentation prior to placement or service delivery
• Develop safety plans during intake
• Develop and facilitate each consumer’s Individualized Treatment Plan (ITP)
• Assist the young adult with implementation, tracking, and monitoring of the Comprehensive Treatment Plan
• Meet and exceed all state and licensure regulations regarding client contact on the caseload
• Serve as liaison between Necco, placement agencies, and community resource entities
• Deliver services across multiple environments, including in‑home and community‑based settings, and transport clients as needed
• Complete monthly apartment inspections and follow up on work orders
• Participate in service meetings with community support representatives, state workers, outpatient clinicians, school personnel, and other invested parties
• Establish relationships with school personnel to ensure young adults meet education goals/requirements
• Provide ongoing training and support to young adults related to independence
• Monitor documentation to meet all state, licensure, and accreditation requirements
• Maintain confidentiality as outlined in policy

Crisis Prevention/Management

• Participate in a weekly rotating “on‑call” schedule for advisory and support to young adults
• Document and report on‑call activities and follow up with the direct supervisor
• Manage crisis situations promptly, including on‑site or face‑to‑face intervention if necessary
• Report to the supervisor or designated authorities any instances of non‑compliance, police contact, or reports of abuse, neglect, or suicidal ideation
• Ensure all critical incidents are entered into the Electronic Health Record within established timeframes

Data Entry

• Complete and submit Medicaid documentation as applicable
• Ensure accurate data entry into the Electronic Health Record per state rules and company protocol (contact notes, academic supports, medical information, etc.)

Team Responsibilities

• Attend and participate in daily huddles, weekly tactical meetings, monthly strategic meetings, and related activities
• Perform duties and responsibilities assigned by the immediate supervisor
• Participate in achieving the mission: We Build Futures
• Participate in performance quality improvement processes and execute assigned tasks
• Maintain up‑to‑date employee records in the personnel file
• Practice ruthless pragmatism
• Live the Necco Corporate Culture Principles
• Embody the essential virtues of humility, hunger, and intelligence
• Drive the Individual Performance Scorecard
• Contribute to Necco meeting structure

Position Qualifications

• Minimum age of 21 years
• Current LSW or LPC or bachelor’s degree in a human services‑related field with a minimum of 2 years’ experience working with young adults with emotional or behavioral problems
• Valid driver’s license
• Limited Liability Auto Insurance Coverage of 100/300/100
• Strong organizational, written, and oral communication skills
• Proficiency with software such as Microsoft Office, databases, Electronic Health Records, dashboards, etc.
• Successful completion of all required criminal background checks and drug screenings per state and company regulations
• Physical demands: setting up apartments, lifting or carrying materials, and assembling furniture such as tables, chairs, and end tables
• Ability to lift and carry up to 50 lbs
• Ability to adhere to scheduled and unplanned deadlines
• Willingness to travel and attend training
• Successful completion of all required training pertaining to the job

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.