Life Coach - Excel Center Shadeland

Goodwill of Central & Southern Indiana; Indianapolis (IN); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Health plan

Paid time off

Life, dental and vision insurance

Disability plans

Parental and sabbatical leaves

Retirement plan with match

Job summary

The Excel Center at Goodwill Education Initiatives seeks an Educational Life Coach to promote continued student engagement and act as a student advocate. You will build relationships, provide resources to remove barriers, and collaborate with academic teams to meet applicable standards.

You will triage your caseload, respond to student crises, and connect students to post-secondary opportunities while tracking data to drive improvements and supporting a high-performance learning environment.

Qualifications

• Must have a Bachelor's degree in psychology, human relations, social work, rehabilitation counseling, education, or related fields.
• Articulates thoughts clearly using oral, written, visual, and non-verbal communication.

Responsibilities

• Promotes continued student engagement and acts as a student advocate.
• Triages caseloads and responds to student crises as they arise.
• Works with academic teams to meet state and local standards and regulatory requirements.
• Builds networks with community partners to connect students to wraparound services.
• Tracks relevant data to set goals and informs decision-making for interventions.

Skills

Communication skills

Meeting facilitation

Student engagement

Building collaborative relationships

Technical knowledge

Adaptability

Decision making

Organizational aptitude

Education

Bachelor's degree in psychology / education / related field

Tools

G Suite

MS Office

Student information system

Job description

This is a M-F role, full-time, and in-person from 8:30 a.m.- 4:30 pm. The general salary range is $46-$55K and includes full benefits (below).

Job Summary

The Educational Life Coach promotes continued student engagement in the Excel Center and serves as a student advocate. The Coach guides student learning and productivity by building relationships with students and providing resources to remove barriers to their educational progress. Coaches triage their caseloads by managing their core duties while also being reactive to student crises as they arise. The position works with all academic teams and the College and Career Readiness Specialist in meeting educational goals and adhering to applicable state, territory, and local academic standards and regulatory requirements.

Example Duties and Activities

• Makes modifications to academic, personal, and employability goals by assessing student performance, availability, and life challenges to help students reach their full potential. Partners with students and staff to identify specific action steps to reduce academic barriers preventing optimal student performance.
• Builds and maintains networks with key community partners including Goodwill staff (community agencies, educational institutions, financial liaisons, and employers) to connect students to wraparound services.
• Works with the College and Career Readiness Specialist to connect students to post-secondary opportunities.
• Identifies and tracks relevant student/school data to set improvement and/or achievement goals and to drive future evaluation and feedback.
• Evaluates data to inform decision‑making, drive outcomes, and develop interventions for students.
• Develops personal professional/performance goals and action plans to reach goals. Reflects on prior goals and makes adjustments to professional practice and goals.
• Contributes to the overall achievement of school-wide goals around graduation outcomes, enrollment needs, student achievement, retention, etc.
• Sets and maintains a high‑performance culture for staff and students.
• Participates in student recruitment, enrollment, and outreach efforts.

Required Competencies

• Degree and Credential Requirements - Bachelor's degree in psychology, human relations, social work, rehabilitation counseling, education, or related fields.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non‑verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
• Meeting Facilitation - Adept at scheduling, coordinating, and managing productive meetings of large and small groups; professionally manages conflict and commitment; ensures follow‑through of participants.
• Student Engagement - Takes a strengths‑based, student‑centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions.
• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships with others inside or outside the organization who can provide information, assistance, and support.
• Technical Knowledge - Has working knowledge of G Suite and MS Office, as well as student information systems.
• Adaptability - Maintains effectiveness when experiencing shifts in priorities; adjusts effectively while maintaining a positive learning environment.
• Informed Decision‑Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
• Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow‑through.

Preferred Competencies

• Industry Standards - Displays a working knowledge of applicable state, territory, and local academic standards, college and career readiness frameworks, and 21st‑century skills.
• Counseling Expertise - Provides academic, career, college/certification access, and social‑emotional mentoring, counseling, or advising ideally to high school‑age students in a nontraditional and/or in an adult education setting.
• Established Contacts - Maintains and grows a professional network of community resources, health care providers, employers, and others as appropriate to the organization.

Other Requirements

• Travel - Is willing to travel to participants' homes, workplaces, community centers, and other venues at times that are convenient to individuals being served.
• Background Screening - All candidates must pass a pre‑employment background check. Must have a valid driver's license, up‑to‑date auto insurance, and a good driving record.

Benefits:

Full‑time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Paid time off (PTO) and paid holidays
• Life, dental and vision insurance
• Short- and long-term disability plans
• Parental and sabbatical leaves
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement plan with generous match or contribution into Teachers' Retirement Fund for eligible employees
• Eligible for the Public Student Loan Forgiveness (PSLF) program

Goodwill Education Initiatives

Goodwill strongly believes it is essential to raise education. Not only are the lifetime earnings of high school graduates significantly higher than those of dropouts, but children of high school graduates also are 50% less likely to drop out of high school than the children of dropouts are. Goodwill provides opportunities for adults (The Excel Center) and youth (Indianapolis Metropolitan High School).

The Excel Center Model

The Excel Center is operated by Goodwill Education Initiatives, Inc., a not-for-profit organization formed by Goodwill Legacy Group. The Excel Center is a tuition‑free public high school for adults offering a high school diploma.

Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer

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