Life Coach (Day Shift)

Lever, Inc.; Edmonds, Northern (WA, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

YWCA Seattle King Snohomish seeks a Life Coach to support clients at the Edmonds New Start Center (EDNSC). You will conduct intake, provide housing navigation, and deliver life skills workshops within a 24/7 emergency housing setting, helping individuals transition to permanent housing.

Responsibilities include case management, goal setting, resource coordination, and connecting clients to community services, with an emphasis on trauma-informed practice and antiracism principles in daily work.

Qualifications

• Provide high-quality, structured, culturally responsive, in-person trauma-informed case management and stability planning.
• Utilize Motivational Interviewing, HousingFirst, and Harm Reduction approaches.
• Maintain accurate client records, case notes, assessments, and progress reports.
• Onsite position at the Edmonds New Start Center (EDNSC).

Responsibilities

• Case Management: provide trauma-informed, culturally responsive case management and stability planning.
• Safety: maintain confidentiality and de-escalate crises; ensure client safety.
• Administrative Duties: maintain client records and progress reports; follow staff handbook.

Skills

Motivational Interviewing

HousingFirst

Harm Reduction

Trauma-Informed Care

Job description

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan.

What You'll Do

The Edmonds New Start Center (EDNSC) is a new 24/7 Emergency Housing facility operated by the YWCA of Seattle | King | Snohomish, located in Edmonds, Washington. The center provides safe, supportive housing for up to 45 individuals transitioning from homelessness to permanent housing. Clients have access to a range of onsite services, including case management, life skills training, and connections to healthcare, employment, and other community resources, all designed to support their journey toward stability and self sufficiency. The center fosters a compassionate, community focused environment where clients can rebuild their lives with dignity, independence, and hope.

Life Coaches work with clients in an emergency housing setting to support their transition into permanent housing. Through comprehensive intake and individualized services—such as housing navigation and employment support—Life Coaches help clients overcome barriers to stability. The goal of onsite supportive services is to assist clients in reentering the workforce, building essential life skills, and securing permanent housing without returning to homelessness. Life Coaches are responsible for conducting intakes, setting and tracking client goals, connecting clients to community resources, facilitating life skills workshops, and monitoring progress toward long-term housing stability and self-sufficiency.

This Life Coach position will support a regular caseload of clients Monday to Friday with occasional weekend work.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values.

Note: This is an onsite position.

Expectations of your role:

• Case Management
• Provide high quality, structured, culturally responsive, and consistent in-person trauma-informed case management, resource coordination, and stability planning.
• Utilize principles of Motivational Interviewing, HousingFirst, and Harm Reduction to assist clients with the development of a Housing Stability Action Plan
• Conduct periodic room inspections to ensure client rooms and bathrooms are clean, neat, and free of damage
• Help prepare and distribute daily cold-prepared meals to clients.
• Incorporate the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions.
• Treat all visitors, clients, staff, and volunteers with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Safety and Security
• Maintain working knowledge of fire, safety and disaster plans related to emergency situations and conditions.
• Maintain confidentiality of all clients, visitors, and staff by not giving out any information without Supervisor approval.
• Ability to de-escalate conflicts or crises between clients and/or other individuals and directs them to appropriate staff who can provide next steps.
• Administrative Duties
• Maintain accurate client records, including case notes, assessments, and progress reports.
• Understand and follow all policies in the EDNSC Staff Handbook