Life Coach

Communities In Schools; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Communities In Schools is seeking a Life Coach to coordinate social services for opportunity youth at the Nxt-Level Center in San Antonio. You will use ACEs and trauma-informed tools to provide wraparound support, assess needs, and develop individualized plans to help youth re-enter education or pursue post-secondary paths.

The role involves case management, program operations, integrative services, and data maintenance.

Qualifications

• Bachelor’s degree in Social Work, Psychology or related field.
• Minimum 3 years work experience in related field.
• Excellent communication skills, verbal and written.
• Knowledge of client groups and/or issues related to the program area.
• Proficiency in computers for: word processing, databases, spreadsheets, e-mail, internet.
• Experience with at-risk populations and cross-cultural environments.
• Proven ability to set priorities and work with minimal supervision.
• Ability to articulate program goals in a public setting.
• Experience working with youth and families.

Responsibilities

• Implement an intake and assessment process with each opportunity youth to establish a baseline for services.
• Assess and create Individual Service Plans (ISP) to provide or coordinate services.
• Develop and implement trauma-informed services addressing assessed needs.
• Connect opportunity youth to necessary community resources and track outcomes.
• Provide follow-up services and monitor youth progress.
• Ensure adherence to contractual and grant provisions and budgets.
• Manage data entry and reporting for program grants and projects.
• Coordinate transitions to assigned schools and CIS partners.

Skills

Communication

Youth work

Case management

Multicultural sensitivity

Organizational skills

Education

Bachelor’s degree in Social Work, Psychology or related field

Master’s Degree in social work or related field

Tools

Databases

Spreadsheet software

Email

Internet

Job description

The Life Coach will coordinate the provision of social services within the Nxt- Level Center. The target population will be opportunity youth who face obstacles to personal, academic success and career success. ACEs (Adverse Childhood Experiences) and Trauma Informed data and tools will be used as a basis to provide wrap around support to the opportunity youth.

Primary Responsibilities & Essential Functions

(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required.)

Case Management Support

• Implement an intake and assessment process with each opportunity youth to establish a baseline for services to include using the ACEs Assessment tool.
• Assess and create Individual Service Plans (ISP) to provide or coordinate services to help navigate and enable the opportunity youth to re-enter academic tracks and/or enter post-secondary education, employment or training.
• Develop and implement individual and group Trauma Informed services that address the individualized youth assessed needs.
• Connect opportunity youth to the necessary community resources that meet their assessed needs.
• Provide follow-up services and track performance of youth throughout case management process.

Program Operations

• Assure the adherence to all contractual and grant provisions and any assigned budgetary requirements.
• Implement, manage and report any needed information for grants and projects assigned to program.
• Meet contract obligations by obtaining qualified caseload and goals by prescribed deadlines.
• Maintain quality of programming and submit accurate required reports.
• Keep abreast of program developments, changes and updates from Lead Life Coach, Nxt- Level Center and CIS.
• Communicate any updates, successes and any pertinent information in job responsibilities to the Lead Life Counselor
• Facilitate and coordinate transition of the opportunity youth to assigned school by connecting them to a CIS Site Coordinator or School Liaison

Integrative Services

• Broker with outside agencies, businesses, volunteers and interns to provide direct services or referrals that meet student needs.
• Assist Nxt-Level partners with client success through collaborative case management support to meet individual goals.
• Maintain strategic collaborations, established for the Nxt- Level Center; with businesses, universities, community organizations to create opportunities for the opportunity youth.
• Coordinate and effectively communicate with partners to insure clear collaboration and integrative services to ensure success of program.
• Provide volunteer and community partner orientation regarding CIS & Nxt- Level program policies.
• Coordinate in kind donations to support student needs and program activities.

File and Data Maintenance

• Follow polices and procedures to all aspects of documentation in a timely manner.
• Collect CIS-SA paperwork, demographic and other necessary information for each identified youth and enter this data into the approved data entry system.
• Enter Individual Service Plan (ISP) and services in the approved database system.
• Establish, document and maintain accurate and complete youth files with appropriate and up-to-date information/documentation as per program procedures and guidelines.
• Obtain sign-in sheets for services in accordance with program procedures and guidelines.

Administrative

• Manage time card
• Attend all meetings and trainings as required
• Ensure the completion of required programmatic reports
• Plan appropriate expenditures and maintain budgets

Exhibit CIS Core Values:

• Passion
• Compassion

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work generally are Monday through Friday, 8:00a.m. to 5:00p.m. or 8:30am to 5:30pm depending on work location. Employees may be required to adjust daily work hours based on location/site. This position on occasion requires long hours and weekend work.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Required Education and Experience

• Minimum Bachelor’s degree in Social Work, Psychology or related field
• Minimum 3 years work experience in related field
• Excellent communication skills, verbal and written.
• Knowledge of client groups and/or issues related to the program area.
• Proficiency in the use of computers for: word processing, databases, spreadsheets, e-mail, internet.
• Experience with at-risk populations and cross-cultural environments.
• Proven ability to set priorities and work with minimal supervision.
• Ability to articulate program goals in a public setting.
• Experience working with youth and families.

Preferred Experience and Qualifications

• Master’s Degree in social work or related field and 3 years’ work experience in related field
• Experience working in a school setting preferred
• Bilingual ability in Spanish and English preferred
• A willingness to follow the philosophy of CIS and operate as a team player.

Additional Eligibility Qualifications/Requirements

• Must have reliable transportation.
• Must be able to pass a fingerprint-based criminal background check.

What is Communities In Schools?

To gain insight into our Mission: To surround students with a community of support, empowering them to stay in school and achieve in life.

From Communities In Schools of San Antonio student, to San Antonio Councilman, to now leading as the Communities In Schools National CEO and President, Rey Saldaña represents the potential that each of our students has. Every student that walks through our door has the potential to define their own success, but many of them just need one caring adult to encourage them and support them as they go.