Life Coach

Goodwill of Central and Northern Arizona; Peoria (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K Plan

Job summary

Goodwill of Central and Northern Arizona is seeking a Student Coach at the Excel Center in Phoenix. You will manage a caseload of students, promote engagement, and provide resources to remove barriers to educational progress.

The role emphasizes relationship-building, data tracking, and collaboration with leadership and instructors. The position requires an Associate’s degree or 10 years of equivalent experience, strong communication skills, and willingness to travel locally.

Qualifications

• Associate’s degree or 10 years equivalent experience.
• 2 years’ experience in social work, counseling, advising, academic guidance or related field.
• Experience working with at-risk students in a nontraditional setting and/or in adult education setting highly preferred.
• Superior verbal and written communication skills.
• Strong meeting facilitation skills.
• Bilingual in English and Spanish highly preferred.
• Working knowledge of Microsoft Outlook, School Information Management System, Excel, and Word.

Responsibilities

• Promotes continued student engagement and serves as a student advocate.
• Manages a caseload of students (typical 65–80) and triages responsibilities.
• Builds relationships with students and provides resources to remove barriers to progress.
• Inspects and tracks student data to support academic progress.
• Maintains regular in-person attendance and participates in team meetings.

Skills

Verbal communication

Bilingual English/Spanish

Computer literacy

Relationship building

Student advocacy

Education

Associate’s degree or 10 years equivalent experience

Tools

Microsoft Outlook

Excel

Word

Job description

2626 W Beryl Ave Phoenix Arizona, 85021,

Starting Pay:
$55,000.00 Annual

Position Description:

Promotes continued student engagement in an Excel Center and serves as a student advocate. Each coach is responsible for a caseload of students, typically ranging from 65-80 students. In order to support student learning and productivity, coaches build relationships with students and provides resources to remove often significant barriers from their educational progress. Effective coaches understand how to triage their caseloads by managing their core responsibilities while also being responsive to student crises as they arise.

Essential Duties and Responsibilities:

• The core responsibilities of a Coach fall under the following four primary umbrellas: building relationships, tracking student data, guiding students in problem-solving and overcoming obstacles, and setting and maintaining a positive school culture.
• Provides support (for example, tutoring and substituting), works closely, and maintains open communication with leadership, team members, and students to support student success.
• Attends all team and professional development meetings.
• Becomes part of a reliable alliance to ensure student engagement.
• Manages and monitor students’ information to ensure academic progress. Develops class schedule and directs students on a path that leads to graduation and postsecondary success.
• Initiates and maintains contact with key community partners (community agencies, educational institutions and employers) to enhance the menu of support services provided to students.
• Leads the intake process to introduce the student to the school and begin outlining his/her educational goals.
• Assess students’ life experiences for possible translation into school credits.
• Assists instructors in developing students’ individual learning plans based on intake assessment.
• Identifies and connects students to community resources to remove barriers and support academic and/or personal goals.
• Manages and monitors students’ learning experiences to ensure student engagement and accomplishment of learning goals through individual and/or group meetings.
• Works closely with leadership and instructional team members to support student success.
• Requires occasional local travel and transporting individuals.
• Maintains regular and consistent in-person attendance.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Associate’s degree or 10 years equivalent experience
• 2 years’ experience in social work, counseling, advising, academic guidance or related field
• Experience working with at-risk students in a nontraditional setting and/or in adult education setting highly preferred
• Superior verbal and written communication skills
• Strong meeting facilitation skills
• Bilingual in English and Spanish highly preferred
• Working knowledge of computer programs such as Microsoft Outlook, School Information Management System, Excel, and Word
• Demonstrated ability to develop relationships at all levels and relate to a diverse population
• Awareness of community resources
• Ability to embrace change positively, strong planning and organizing skills, independent, self-manager
• Ability to gather and analyze data for informed decision making
• Ability to conduct effective crucial conversations
• Ability to enforce school expectations
• Ability to maintain strong building presence by being visible and present on the campus and supporting school culture and the well-being of all students
• Ability to embrace change and flexibility
• Must be accessible for school events, open houses, recruitment events, and fairs
• Outstanding role model for professionalism
• Valid driver’s license and clean MVR
• Ability to pass a background check, fingerprint clearance, and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K Traditional and Roth Plans
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays

These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.