Life Care Specialist

121 The Producers Choice, LLC; Troy (MI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Retirement savings

Paid time off

Job summary

Raymond James in the United States is seeking a Life Underwriting Specialist to facilitate underwriting for life insurance applications, coordinating requirements, communicating with underwriters and financial advisors, and resolving issues to ensure client satisfaction.

The role collaborates with Life Care and other team members, adheres to department policies, and offers a comprehensive benefits package including medical, dental, and vision insurance, retirement plans, PTO, and parental leave.

Qualifications

• High School Diploma required with 5+ years in annuities, life insurance, long-term care, disability income products, or related financial services.
• Associates Degree with 1+ year experience in the same domains; Bachelors Degree preferred.
• Any equivalent combination of experience, education, and training approved by HR.

Responsibilities

• Provide assistance to financial advisors/agents in completing life insurance applications.
• Develop and maintain contacts at insurance carriers.
• Keep abreast of product updates and underwriting guidelines.
• Update life team on underwriting issues.
• Work with licensing team on submitted business issues.
• Determine risk class and review medical information to ensure qualification.
• Communicate with insurance company regarding submitted applications.
• Update agency management system as cases move through underwriting.
• Provide status updates to financial advisors/agents.
• Review medical records to ensure receipt and impact on risk class.
• Forward medical records to carrier and align with underwriter.
• Assess risk class with in-house underwriter for cases approved differently from applied-for.
• Assist advisors in managing offers other than applied for.
• Submit informal applications for preliminary underwriting decisions.
• Review underwriting decisions and update internal records for final benefit and premium amounts.
• Provide back-up illustrations support.
• Perform second level review of submitted applications.
• Request updated illustrations for cases issued other than applied for.

Education

High School Diploma

Associates Degree

Bachelor's Degree Preferred

Job description

Job Description Summary

Under general supervision, facilitates underwriting process for life insurance applications submitted by financial advisors/agents. Specialist is responsible for coordinating requirements gathering on behalf of the insurance company, communicating with underwriter and financial advisor/agent as necessary throughout the process. Identifying issues and working to resolve favorably. Specialist works closely with Life Care Associate and other team members to ensure client satisfaction. All assigned job responsibilities and projects will be consistent with department policy guidelines and procedures.

Essential Duties and Responsibilities

• Provide assistance to financial advisors/agents in completing life insurance applications
• Develop and maintain contacts at insurance carriers
• Keep abreast of product updates and underwriting guidelines
• Update life team on various issues related to underwriting
• Work with licensing team on issues related to submitted business
• Determine risk class quoted and review any medical information submitted with the application to ensure the PI currently qualifies for the quoted risk class
• Communicate with insurance company regarding submitted applications
• Update agency management system as case moves through underwriting process
• Provide status updates via email or phone to financial advisors/agents
• Review medical records to ensure all necessary items are received to avoid delay and to determine if quoted risk class will still apply based on information obtained in medical records
• Forward medical records to the carrier to match to client file and reviewed by the underwriter.
• Work with in-house underwriter to assess whether the risk class is appropriate based on information obtained and when cases are approved “other than as applied for”
• Assist financial advisor/agent in managing offers “other than applied for”
• Submission of informal applications for preliminary underwriting decision
• Review of underwriting decision updating internal record to reflect final benefit and premium amounts
• Back-up assistance for illustrations
• Second level review of submitted applications
• Request updated illustrations for cases issued “other than applied for”
• Performs other duties and responsibilities as assigned

Education/Previous Experience

High School Diploma and a minimum of five (5) years experience in the areas of annuities, life insurance, long‑term care, and/or disability income products or financial services industry or customer service. OR ~ Associates Degree and a minimum of one (1) year experience in the areas of annuities, life insurance, long‑term care, and/or disability income products or financial services industry or customer service. Bachelors Degree Preferred. OR ~ Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications

Life, Health and Variable Annuities License is helpful but not required.

Education High School (HS)

Work Experience General Experience - 7 to 12 months

Certifications Travel Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client‑first, integrity, independence and a conservative, long‑term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people‑first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive.

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-JM1

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities.

Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm.

Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you.

Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive.

As an established but ever‑evolving company, you can start – or continue – growing your career here.

We invest in you with wide‑ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow.

Our people‑first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.