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Doña Ana County in Las Cruces, NM seeks a detention operations supervisor to provide command oversight of the detention center and staff. You will direct operations, coordinate intake, transport, housing, and security to maintain safe, compliant facility operations.
Responsibilities include supervising sergeants and officers, managing staffing, addressing emergencies, and ensuring adherence to policies, laws, and training requirements.
Provides command and supervisory oversight of assigned detention center operations and personnel.
This is a safety-sensitive position. 1. General Operations and Supervision Direct and monitor assigned detention center operations, security activities, and personnel to maintain safe, secure, and continuous facility operations. Oversee intake, release, detainee movement, activities, and related facility processes in accordance with established policies, procedures, and security standards. Ensure compliance with applicable County and Detention Center policies, procedures, regulations, operational standards, and legal requirements. Respond to and coordinate appropriate actions during emergencies, critical incidents, security concerns, and other significant operational events; communicate significant matters to command staff. Identify operational concerns, security risks, and emerging issues; take appropriate action and provide recommendations to command staff. Supervise Detention Sergeants, Detention Officers, and other assigned personnel; provide direction, coaching, and accountability for performance and compliance with operational expectations. Coordinate staffing assignments, schedules, leave, training, and operational coverage to maintain adequate staffing levels. Evaluate employee performance and address deficiencies through coaching, corrective action, or recommendations for discipline in accordance with established procedures and delegated authority. Review complaints, incidents, employee injuries, workers’ compensation matters, and other operational concerns; coordinate appropriate follow-up and documentation in accordance with established procedures. Review subordinate reports and documentation for accuracy, completeness, and compliance with established procedures; identify concerns and provide recommendations to command staff. Monitor detainee services, privileges, and facility practices to ensure compliance with established policies, procedures, and security standards. Participate in the development and implementation of operational procedures, practices, and improvements within assigned areas of responsibility. Serve as a liaison between assigned operations and command staff to support communication, coordination, and operational effectiveness. Participate in meetings, briefings, training, oral boards, promotional processes, and employee selection activities as assigned. If Assigned: Unit Managers & Shift Commanders Plan and monitor staffing levels, overtime budgets, schedules, and post assignments to support effective facility operations. Analyze daily, weekly, and monthly staffing and security requirements to ensure appropriate facility coverage. Assign personnel to specific sections and posts; monitor shift activities; and address short-term and long-term security concerns. Supervise assigned Sergeants and Detention Officers to ensure compliance with operational requirements. Represent administration during after‑hours operations and weekends. Respond to high‑profile media inquiries in accordance with administrative direction and established protocols. If Assigned: Booking Department Oversee Booking, Dispositions, and Transport operations, including intake, release, court attendance, and detainee transportation, to ensure compliance with established procedures and legal requirements. Perform and review sentence calculations and related documentation for accuracy. Oversee detainee transportation for court appearances, medical appointments, court‑ordered placements, and other authorized destinations. Prepare and review Booking Department reports and related documentation. Coordinate with other Lieutenant assignments to support continuity of detention center operations as needed. If Assigned: Classification Department Oversee the detainee classification process to support objective, consistent, and documented housing and separation decisions. Ensure detainees are processed through the classification system within required timeframes and in accordance with established procedures. Review authorized records, databases, court information, and other available information to support classification and housing decisions. Ensure classification staff develop detainee profiles and assign housing based on identified needs, risk factors, correctional history, behavioral history, current charges, and other authorized information. Oversee the preparation and processing of disciplinary actions, detainee grievances, and detainee work programs in accordance with established procedures. If Assigned: Training Department Plan, coordinate, and implement detention officer training programs, cadet academies, certification courses, and required policy or refresher training. Coordinate instructors, trainers, training schedules, records, and resources to maintain required certifications and compliance with applicable standards. Identify training needs and recommend programs or resources to address operational and regulatory requirements. Assist with recruitment, coordination, and maintenance of the Special Operations Response Team (S.O.R.T.) as assigned. Coordinate S.O.R.T. resources, provisions, training, and operational guidelines to support emergency response activities. If Assigned: Professional Standards Unit Respond to and review internal and external complaints involving alleged policy violations, misconduct, or performance concerns in accordance with established procedures. Review use‑of‑force incidents, logs, video records, accident reports, referrals, and related documentation for compliance with applicable policies and reporting requirements. Conduct or coordinate administrative inquiries and investigations involving alleged policy violations, administrative misconduct, or operational concerns in accordance with established procedures and delegated authority. Review investigative findings with the Detention Professional Standards Committee (DPSC) and provide recommendations regarding appropriate administrative or disciplinary action. Coordinate with Internal Affairs personnel regarding concurrent investigations or matters involving potential criminal violations. Participate in pre‑determination hearings and disciplinary proceedings and coordinate supporting evidence and witness information in accordance with established procedures.
Compensation Range $60,902.40 - $99,340.80
Doña Ana County is an Equal Employment Opportunity Employer. It is our policy to abide by all federal and state laws prohibiting employment discrimination on the basis of a person’s race, color, religion, age, national origin, sex, disability, serious medical condition, genetic information, ancestry, spousal affiliation, gender identity, sexual orientation or any other unlawful criteria, except where a reasonable Bona Fide Occupational Qualification exists. Doña Ana County will make reasonable accommodation(s) for the known physical or mental limitations of an applicant with a disability, upon request, unless the accommodation(s) would cause an undue hardship on the operation of the County. Please see http://www.donaanacounty.org/ada/ for our Public Notice and to get the Testing/Interview Accommodation Request Form or call 575-647-7210 for assistance.