Lien Resolution Specialist

The Ward Law Group, PL; Miami (NM); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Paid time off and paid holidays

Tuition Assistance

Job summary

The Ward Law Group, PL in Miami Lakes, FL is seeking a skilled reductions specialist to negotiate hospital liens and medical balances under attorney supervision. You will manage a high-volume caseload and coordinate with attorneys to support settlements.

Ideal candidates are bilingual in English and Spanish with strong negotiation and client communication skills and experience with closing statements and Litify is a plus.

Qualifications

• Bilingual English and Spanish required; strong negotiation and client communication skills.
• Experience negotiating hospital and provider reductions with measurable results.
• Experience managing reductions from balance verification through written agreements and closing coordination.

Responsibilities

• Negotiate hospital liens, medical provider balances under attorney supervision.
• Review medical bills, verify balances, obtain supporting documentation.
• Submit reduction requests and secure written confirmations of agreements.

Skills

Bilingual English and Spanish

Negotiation skills

Litigation support

Client communication

Education

Paralegal certification or equivalent

Tools

Litify

Job description

Company Description

Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, Our Mission Is Simple

Changing Lives. One Client at a Time

Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.

Company Description

Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, Our Mission Is Simple

Changing Lives. One Client at a Time

Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.

Our Core Values

Faith – We act with integrity, honesty, and purpose in everything we do.

Accountability – We take ownership of our work, our commitments, and the results we deliver.

Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.

Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.

Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.

Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.

Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.

Job Description

Put your negotiation skills to work helping injured clients keep more of their settlement.

What You’ll Do

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

What You Bring

• At least two years of hands‑on plaintiff personal injury reductions experience.
• Direct experience negotiating hospital and medical provider balances, with the ability to explain your strategies and measurable results.
• Experience independently managing reductions from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong negotiation and client communication skills.
• Ability to manage a high-volume caseload using legal case management software; Litify experience preferred.

Qualifications

• Bilingual English and Spanish.
• Experience negotiating hospital and provider reductions.
• Experience preparing closing statements and settlement disbursements.
• Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices.

Location

This position is open to work at our office 5 days a week.

• Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016
• Position Type: Full Time (8:30 AM - 5 PM EST)

Additional Information

Compensation & Benefits

• Competitive salary commensurate with experience
• Professional development and continuing education support
• Collaborative, growth-oriented team environment
• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Paid time off and paid holidays

Join Our Team

At The Ward Law Group, every role contributes to changing lives.

If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high‑performing legal team, we'd love to hear from you.

The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.

At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.