Licensing Services Clerk, Licensing Services Clerk Trainee (NY HELPS), Box OEP-10/14668

New York State Education Department; City of Albany (NY); On-site; USD 42,000 - 53,000; Full time

Job summary

The New York State Education Department seeks a Licensing Services Clerk to support its mission in managing educational licensing tasks. This role is part of the NY HELPS program, allowing non-competitive appointments and providing valuable experience in public service. The selected candidate will support licensing services with responsibilities including administrative tasks and customer service, providing a unique opportunity to work within New York State government.

Benefits

Paid holidays and vacation

Affordable health insurance options

New York State pension system

Paid parental and family leave

Opportunities for telecommuting

Qualifications

• Candidates must meet the open-competitive minimum qualifications.
• No education or experience requirements for Licensing Services Clerk.
• Candidates must be eligible for transfer or reachable for appointment from the eligible list.

Responsibilities

• Role may perform various duties as assigned by the New York State Education Department.
• Manage services essential for licensing processes.
• Assist in various administrative tasks and support functions.

Job description

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New York State Education Department provided pay range

This range is provided by New York State Education Department. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$42,641.00/yr - $52,413.00/yr

Duties Description

For a list of duties that this title may perform please visit: https://www.cs.ny.gov/tsplan/tsp_display2.cfm?speccode=2900100F

Minimum Qualifications

Minimum Qualifications

Candidates must be eligible for transfer or be reachable for appointment from the eligible list.

• 70.1 Transfer to Licensing Services Clerk: One year of permanent competitive or 55b/c service in a title SG-07 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law.
• 70.1 Transfer to Licensing Services Clerk Trainee: One year of permanent competitive or 55b/c service in title SG-06 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law.
  
  

This position is eligible for 55b/c designation and is subject to verification of applicant eligibility. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter.

NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Minimum Qualifications

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:

• There are no education or experience requirements for Licensing Services Clerk.
  
  

Additional Comments

Conditions of Employment:

For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period.

This position may be filled as a traineeship. The starting salaries for this position are outlined below. For current New York State employees, salary is based on the candidate’s salary at the time of hire. Candidates appointed at the trainee level will be required to successfully complete the traineeship to advance to the full performance level title and salary.

• $36,232 (Trainee 1- NS equated to SG-6)
• $42,641 (Full Performance level SG-09)
  
  

This position leads to a maximum salary of $52,413 based on annual performance advances and traineeship advances.

Application

Qualified candidates should e-mail their resume and letter of interest by June 16, 2025 to [e-mail]. You must include the Box number (OEP-10/14668) of the position in the subject line of your email and/or cover letter to ensure receipt of your application. In order to qualify you for the position when you have current or prior New York State employment, you may be contacted by SED Personnel for your social security number to confirm your employment history.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.

Interested in a job with New York State, but don’t know where to start?

Visit these links for information on working for New York State:

• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf
  
  

Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off

• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.
  
  

Health Care Benefits

• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.
  
  

Additional Benefits

• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Opportunities for telecommuting.
• Eligibility for various life insurance options.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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