LICENSING PROGRAM MANAGER II

State of California; California (MO); Hybrid; USD 91,000 - 113,000; Full time

Benefits offered by this job

Medical coverage

CalPERS pension

Paid vacation and sick leave

Professional development

Personal holiday

Pre-tax parking

Job summary

The State of California is seeking a Licensing Program Manager II to lead the Ell Segundo regional office’s licensing activities. This role focuses on evaluating community care facilities, enforcing regulations, and building a robust training program for inspectors.

Hybrid work is possible; candidates must reside in California at appointment and be prepared for fingerprinting and background checks. Employment requires navigating regulatory, interagency, and community interactions to ensure high

Responsibilities

• Plans, organizes, and directs activities of a regional office responsible for evaluating and licensing community care facilities and enforcing community care regulations.
• Develops policies and procedures to facilitate the operation of the CCL program.
• Acts as Division representative with other agencies, recruits and hires staff, and recommends actions against noncompliant licensees.
• Develops and implements a comprehensive training program and provides technical assistance to Licensing Program Analysts on new inspection tools.
• Represents the regional office to community organizations and engages with stakeholders and the legislature for consultation.

Job description

Job Posting: Licensing Program Manager II (LPM II)

Department of Social Services

$8,140.00 - $10,116.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/3/2026

Job Description and Duties

The EL SEGUNDO CHILDREN’S RESIDENTIAL REGIONAL OFFICE is recruiting for ONE (1) PERMANENT, FULL-TIME LICENSING PROGRAM MANAGER II (LPM II). The position is located in EL SEGUNDO, CA.

Under the general direction of the Assistant Program Administrator (LPM III - South), the Licensing Program Manager II plans, organizes, and directs the activities of a regional office responsible for evaluating and licensing community care facilities and enforcing community care regulations. The Regional Manager (LPM II) may develop policies and procedures designed to facilitate the effective operation of the CCL program. The LPM II may act as the Division representative with other agencies, recruit and hire new staff, meet with facility representatives, and recommend administrative actions against noncompliant licensees. The LPM II supports the office in maintaining CCLD Policies and Procedures. The selected candidate is subject to fingerprinting and a background check. All applications will be screened and only the most qualified will be selected for interview.

The LPM II is responsible for the development, training, and implementation of new inspection and technical assistance tools for licensees of Children’s Residential facilities to ensure consistent application across the division. Acting as a subject matter expert in the Program, the LPM II will be developing and designing a comprehensive training program and providing technical assistance to the Licensing Program Analysts (LPAs) on the new inspection tools.

The LPM II represents the regional office to community organizations, which may include media contacts, public officials, provider groups, etc. The LPM II engages with stakeholders and the legislature for consultation.

Inability to develop, implement and evaluate valid, reliable, and effective inspection and technical assistance tools may result in noncompliance with statutory mandates, which may create an unintended liability for the Department. Failure to manage regional resources will result in poor quality of care in licensed facilities. Regions will fail to close hazardous facilities. This may also result in the Department's inability to fulfill its mission of promoting the health and safety of each individual living in community care licensed facilities. Regions may be liable for inaction or inappropriate administrative action and the client population will be at risk of abuse, neglect, injury, or even death.

The LPM II should have a strong background and experience in licensing programs, sensitivity to administrative issues and the understanding of how to use licensing resources.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Working Conditions

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25, the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required. Please note: Regular commute is not compensable.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

• Job Code #: JC-529364
• Position #(s): 800-888-8224-001
• Working Title: Licensing Program Manager II (LPM II)
• Classification: LICENSING PROGRAM MANAGER II - $8,140.00 - $10,116.00 (New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable)
• # of Positions: 1
• Work Location: Los Angeles County
• Telework: Hybrid
• Job Type: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Children’s Residential Program to protect and improve the lives of all youth who reside in a community care facility through the administration of a transparent licensing system that is collaborative, fair, and supportive of families.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note:

A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Standard Application Requirements:

• Std. 678 Application – All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.
• Statement of Qualifications (SOQ) – Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single-spaced and in 12-point font. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position. A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Applications will be screened and only the most qualified will be selected for interview.
• Education Records – If you are using education to meet the minimum qualifications, you must include your unofficial transcripts for verification with your application. If selected, you may be required to provide official transcripts at the time of hire.
• Valid Driver's License – Candidates selected for an interview will be required to provide a copy of a valid driver's license of the appropriate class issued by the Department of Motor Vehicles. Do not upload this document as an attachment when submitting your application. This document should be provided during the interview process.
• Fingerprint Clearance – Subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.
• Physical Requirement – This position requires lifting & carrying up to 25 pounds, climbing stairs, sitting for extended periods and using a computer & keyboard. Must be able to take laptop and printer to the field.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

• Ability to work independently and as part of a team, exercise good judgment, communicate effectively and clearly, both verbally and in writing. Work hours and schedules may vary.
• Leadership/Management/Supervisory experience
• Information Technology/Automation Experience
• Community Care Licensing experience
• Program/Policy Compliance
• Strong organization skills
• Experience working with stakeholders
• Excellent communication skills
• Professional and dependable
• Knowledge of CCLD laws and regulations.

Benefits

• There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
• Transportation Reimbursement - Public transit (mass transit) passes: 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the IRS; 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders: 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
• Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Jade Xu
(916) 263‑2000
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657‑2326
[e-mail]

California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: CalCareers Exam/Assessment Search.

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: [e-mail].

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.