Licensing Examiner (part-time) - OKC

640 SERVICE OKLAHOMA; Oklahoma City (OK); Presencial; USD 22.000 - 31.000; A tiempo parcial

Descripción de la vacante

640 SERVICE OKLAHOMA in Oklahoma City is seeking a part-time Licensing Examiner. You will conduct driver license interviews, examinations, and inspections to determine eligibility for licenses or state IDs, following state and federal regulations.

The role involves testing, document verification, and assisting applicants with eligibility questions. Flexibility for varied shifts and potential overtime may apply; the position is storefront-based in a customer-facing setting.

Formación

• Bachelor’s degree or four years of technical clerical office work, or an equivalent combination of education and experience.

Responsabilidades

• Interviews applicants to determine license or identification requirements; reviews documents for eligibility.
• Administers vision, written, pre-trip and skills tests as appropriate; evaluates applicant performance.
• Issues or denies driving privileges and state IDs, maintaining records in compliance with laws and agency policies.
• Conducts vehicle inspections and verifies authenticity of documents.
• Responds to inquiries and assists with terminology and procedures for applicants.

Conocimientos

Interviewing

Communication

Customer service

Attention to detail

Educación

Bachelor’s degree or equivalent

Descripción del empleo

Job Posting Title Licensing Examiner (part-time) - OKC Agency 640 SERVICE OKLAHOMA Supervisory Organization Service Operations and Performance Actions

Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state. The hourly rate for this position is $19.06. This is a part-time position and is limited to a maximum of 24 hours per work week. Part-time employees may not exceed 999 hours each year. Selected candidates may be required to work on Saturdays, based on the needs of the agency.

Job Description

POSITION SUMMARY The Licensing Examiners are one of the first lines of homeland security for the State of Oklahoma. This includes performing highly responsible work in conducting driver's license interviews, examinations (visual, written, and road examinations), and inspections to determine eligibility and qualification for driver's licenses or state identification cards in compliance with State and Federal regulations and in accordance with the guidelines established to protect the citizens of the United States and the State of Oklahoma. Responsibilities include conducting all required actions to issue or deny driving privileges or the establishment and issuance of state identification to applicants at designated locations throughout an assigned district.

POSITION RESPONSIBILITIES

This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Interviews applicants to determine the type of license or identification required; reviews, inspects, and verifies legality of qualifiable documents; to verify identity and determine eligibility for and type of driver's license or identification card. Advises applicants as to reasons application cannot be accepted and procedures to resolve any disqualifying issues including providing expert testimony relating to medical disqualifications. Evaluates medical, physical or mental information provided by applicant based on state and federal standards; determines requirements for waivers or restrictions to driving privileges; advises on waiver application procedures or requirements for additional evaluation. Conducts in-depth vehicle safety inspections of vehicles, buses and commercial vehicles to be used in completing required tests and tests operators' knowledge and ability to safely operate required systems and equipment. Administers vision, written, pre-trip and skills tests as appropriate; evaluates applicant's performance to determine knowledge and ability to safely operate a motor vehicle and comply with existing state and federal laws; determines area of improvement required and advises the applicant. Establishes driver's license records while maintaining the confidentiality and security of information in compliance with state and federal laws. Upon request, assists the Legal Division in gathering evidence to prepare for potential legal action on fraudulent applications. Responds to inquiries from motor license agents in verifying the identity of an applicant provides information concerning specific laws and procedures to law enforcement agencies and the general public and makes recommendations on changes in driver's license laws, policies and procedures. Conducts other interviews and hearings, both formal and informal, as required, concerning all aspects of driver's license suspensions, revocations and restrictions, modifications to allow driving to and from work and in the course of employment, temporary licenses and other issues; interviews individuals concerning actions taken under financial responsibility laws; reviews and analyzes accident reports and other information; renders final decision as to appropriate actions to take based on the circumstances of individual cases; issues set aside or stay orders, modification orders and temporary licenses and completes other forms and documents, as required. Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions and the issuance of driver's licenses; of various types of commercial vehicles, related safety and operating equipment and licensing requirements; of the different types of driver's licenses; and of interviewing principles and practices. Ability to conduct interviews; to inspect and evaluate motor vehicles and related equipment; to operate all types of motor vehicles; to administer written and performance tests; to determine authenticity of identification documents in order to verify the individual is legally within the United States and the state of Oklahoma; to communicate effectively; to operate computers; and to touch type.

EDUCATION & EXPERIENCE

The preferred minimum qualifications for this position are:

• A Bachelor's Degree in any field OR four (4) years of technical clerical office work OR equivalent combination of education and experience.

Preference may be given to candidates who:

• Have previous customer service experience.
• Have familiarity with DMV processes and procedures.
• Is proficient in typing at least 50wpm with minimal errors.

SPECIAL REQUIREMENTS

The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency. The work location may vary depending on the needs of the agency. This position may require occasional travel. The selected candidate must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel. Possession and maintenance of a valid Oklahoma Driver License is required. This position works in a storefront setting with a large percentage of the workday spent on the store floor. The noise level in the work environment is usually mild but will depend on customer traffic in the store. This position may require employees to be able to stand up to eight hours a day and lift 10-50 pounds on a regular basis, with assistance as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here. Industries: Government Administration Worker Size: 10,001+ Employees Headquarters: Oklahoma City, Oklahoma Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.