Licensing Examiner (part-time) - Muskogee

640 SERVICE OKLAHOMA; Muskogee (OK); On-site; USD 22,000 - 30,000; Part time

Job summary

640 Service Oklahoma in Muskogee is seeking a part-time Licensing Examiner to conduct driver’s license interviews, examinations, and inspections across designated locations, ensuring compliance with state and federal rules. The role involves administering vision, knowledge and skills tests, verifying documents, and issuing or denying licenses or IDs.

Candidates should have a Bachelor’s degree or equivalent experience, strong customer service skills, and the ability to work varied shifts,

Qualifications

• Bachelor’s Degree or four years of technical clerical office work or equivalent combination of education and experience.
• Experience in customer service preferred.
• Typing at least 50 wpm.

Responsibilities

• Interviews applicants to determine license type; reviews documents to verify identity and eligibility.
• Advises applicants on disqualifying issues and waiver procedures.
• Evaluates information to determine waivers or restrictions on driving privileges.
• Conducts vehicle safety inspections and administers tests as appropriate.
• Establishes and maintains license records with confidentiality and security.

Skills

Interviewing

Customer service

Office procedures

Typing 50 wpm

Education

Bachelor’s degree or 4 years experience

Job description

Job Posting Title Licensing Examiner (part-time) - Muskogee Agency 640 SERVICE OKLAHOMA Supervisory Organization Service Operations - R5 - Muskogee Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state. The hourly rate for this position is $19.06. This is a part-time position and is limited to a maximum of 24 hours per work week. Part-time employees may not exceed 999 hours each year. Selected candidates may be required to work on Saturdays, based on the needs of the agency.

POSITION SUMMARY

The Licensing Examiners are one of the first lines of homeland security for the State of Oklahoma. This includes performing highly responsible work in conducting driver’s license interviews, examinations (visual, written, and road examinations), and inspections to determine eligibility and qualification for driver’s licenses or state identification cards in compliance with State and Federal regulations and in accordance with the guidelines established to protect the citizens of the United States and the State of Oklahoma. Responsibilities include conducting all required actions to issue or deny driving privileges or the establishment and issuance of state identification to applicants at designated locations throughout an assigned district.

POSITION RESPONSIBILITIES

• Interviews applicants to determine the type of license or identification required; reviews, inspects, and verifies legality of qualifiable documents; to verify identity and determine eligibility for and type of driver’s license or identification card.
• Advises applicants as to reasons application cannot be accepted and procedures to resolve any disqualifying issues including providing expert testimony relating to medical disqualifications.
• Evaluates medical, physical or mental information provided by applicant based on state and federal standards; determines requirements for waivers or restrictions to driving privileges; advises on waiver application procedures or requirements for additional evaluation.
• Conducts in-depth vehicle safety inspections of vehicles, buses and commercial vehicles to be used in completing required tests and tests operators’ knowledge and ability to safely operate required systems and equipment.
• Administers vision, written, pre-trip and skills tests as appropriate; evaluates applicant’s performance to determine knowledge and ability to safely operate a motor vehicle and comply with existing state and federal laws; determines area of improvement required and advises the applicant.
• Establishes driver’s license records while maintaining the confidentiality and security of information in compliance with state and federal laws.
• Upon request, assists the Legal Division in gathering evidence to prepare for potential legal action on fraudulent applications.
• Responds to inquiries from motor license agents in verifying the identity of an applicant provides information concerning specific laws and procedures to law enforcement agencies and the general public and makes recommendations on changes in driver’s license laws, policies and procedures.
• Conducts other interviews and hearings, both formal and informal, as required, concerning all aspects of driver’s license suspensions, revocations and restrictions, modifications to allow driving to and from work and in the course of employment, temporary licenses and other issues; interviews individuals concerning actions taken under financial responsibility laws; reviews and analyzes accident reports and other information; renders final decision as to appropriate actions to take based on the circumstances of individual cases; issues set aside or stay orders, modification orders and temporary licenses and completes other forms and documents, as required.
• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions and the issuance of driver’s licenses; of various types of commercial vehicles, related safety and operating equipment and licensing requirements; of the different types of driver’s licenses; and of interviewing principles and practices. Ability to conduct interviews; to inspect and evaluate motor vehicles and related equipment; to operate all types of motor vehicles; to administer written and performance tests; to determine authenticity of identification documents in order to verify the individual is legally within the United States and the state of Oklahoma; to communicate effectively; to operate computers; and to touch type.

EDUCATION & EXPERIENCE

The preferred minimum qualifications for this position are: A Bachelor’s Degree in any field OR four (4) years of technical clerical office work OR equivalent combination of education and experience. Preference may be given to candidates who:

• Have previous customer service experience.
• Have familiarity with DMV processes and procedures.
• Is proficient in typing at least 50wpm with minimal errors.

SPECIAL REQUIREMENTS

• The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.
• The work location may vary depending on the needs of the agency.
• This position may require occasional travel.
• The selected candidate must be willing and able to perform all job-related travel.
• State vehicles may be available, but reliable transportation may be required for local travel.
• Possession and maintenance of a valid Oklahoma Driver License is required.
• This position works in a storefront setting with a large percentage of the workday spent on the store floor.
• The noise level in the work environment is usually mild but will depend on customer traffic in the store.
• This position may require employees to be able to stand up to eight hours a day and lift 10-50 pounds on a regular basis, with assistance as needed.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.