Licensing Coordinator I

Insurance Administrative Solutions, L.l.c.; Powell (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Integrity, LLC is seeking a detail-oriented data entry/operations support professional to join our United States team in Powell, OH. You will process agent contracts and licenses, verify data, and ensure completeness while delivering timely service to our carrier network.

You’ll maintain records, assist customers with inquiries, and support onboarding of new carriers and agents. The role requires strong communication, multitasking, and teamwork in a fast-paced environment.

Qualifications

• High school diploma or GED; experience preferred but not required.
• 0–2 years of relevant experience.
• Strong oral and written communication.
• Ability to follow written and verbal instructions accurately.
• Basic computer navigation and common apps (email, word processing, spreadsheets).
• Ability to multitask in a fast-paced environment.
• Adaptable to changing operations; works well independently and in a team.

Responsibilities

• Process contracts and licensing for agent appointments with carriers accurately and timely.
• Compile and verify data for entry.
• Ensure submitted data is complete and accurate.
• Record work, transmit information into database, file or route documents after entry.
• Provide customer service by responding to inquiries about status of submitted documents and resolving issues.
• Follow processes to ensure timely document turnaround and follow up.
• Process updates to contracts, licenses, forms, and commission schedules.
• Onboard new carriers and new agents.
• Special projects such as software testing and implementation.
• Perform other duties as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Teamwork

Independent work

Education

High school diploma or GED

Tools

Email

Word processing

Spreadsheets

Internet

Adobe software

Job description

Primary Responsibilities

• Processes contracts and licensing for agent appointments with carriers in a timely manner with accuracy.
• Compiles and verifies the accuracy of data to be entered.
• Takes necessary action to ensure the data submitted is complete, correct, and accurate.
• Records work completed, transmits entered information into database, and files or routes documents after entry.
• Provides knowledgeable customer service by responding to customer inquiries regarding the status of submitted documents, as well as resolving questions, inconsistencies, or missing data from documents they submit.
• Follows proper processes and procedures to ensure timely document turnaround and follow up
• Processes updates, changes, and/or additions to contracts, licenses for agent appointments, licensing forms from carriers in system, and commission schedules for and from carriers in system.
• New carrier and new agent onboarding
• Special projects (such as software testing and implementation) may be assigned.
• Perform other duties as assigned.

Primary Skills and Requirements

• High school diploma or general education degree (GED); prior experience preferred but not required.
• 0-2 years of relevant experience
• Communicates effectively in person, by phone, and in writing, demonstrating strong oral and written skills.
• Applies reasoning and common sense to follow written and verbal instructions accurately.
• Proficient in basic computer navigation and commonly used applications such as email, word processing, spreadsheets, the internet, and Adobe software.
• Manages multiple tasks efficiently in a fast-paced environment, with strong planning and organizational abilities.
• Adapts to changing business operations and works well both independently and as part of a team.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. Please note that all official communications from Integrity will come from @integrity.com or Workday domains. Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.