Licensing and Certification Evaluator

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 42,000 - 52,000; Full time

Job summary

Commonwealth of Pennsylvania's Bureau of Professional and Occupational Affairs, State Board of Nursing, invites qualified applicants for a Licensing and Certification Evaluator. You will review applications and documentation to ensure compliance with licensure standards while delivering high-quality customer service.

Responsibilities include verifying education and experience, auditing continuing education providers, determining eligibility for licensure, and maintaining accurate records.

Qualifications

• One year of clerical or administrative experience.
• Experience reviewing licensure or certification documents is a plus.
• Ability to communicate clearly with applicants and licensees.

Responsibilities

• Customer Service: Respond to inquiries and prepare written correspondence to inform applicants how to meet requirements.
• Experience Verification: Review education and experience documentation to ensure eligibility for licensure and certification.
• Program Evaluation: Audit continuing education courses and providers to ensure standards are met.
• Eligibility Determinations: Apply guidelines to determine initial licensure eligibility and reactivation eligibility.
• Information Requests: Research and respond to inquiries about Board requirements and related matters.
• Records Management: Maintain official certification records and ensure licensure data is accurately entered.

Job description

THE POSITION Do you want to be part of a team that protects the health and safety of all people in the Commonwealth of Pennsylvania by helping professional nurses meet licensure and certification requirements? Apply for this Licensing and Certification Evaluator role with the Bureau of Professional and Occupational Affairs’ (BPOA) State Board of Nursing. You will carefully review applications and documentation from current and aspiring professionals and from continuing education providers to ensure compliance with established standards while providing top-tier customer service. Take the next step in your career and support professional integrity, accountability, and reliability with us!

THE POSITION Do you want to be part of a team that protects the health and safety of all people in the Commonwealth of Pennsylvania by helping professional nurses meet licensure and certification requirements? Apply for this Licensing and Certification Evaluator role with the Bureau of Professional and Occupational Affairs’ (BPOA) State Board of Nursing. You will carefully review applications and documentation from current and aspiring professionals and from continuing education providers to ensure compliance with established standards while providing top-tier customer service. Take the next step in your career and support professional integrity, accountability, and reliability with us!

DESCRIPTION OF WORK This position evaluates applications for professional licensure and certification based on established laws, regulations, and State Board of Nursing policies. Work supports processes for both individual professionals and continuing education courses and providers. As a Licensing and Certification Evaluator, you will perform the following duties:

• Customer Service: Respond to and make phone calls as well as prepare both detailed and routine written correspondence to help applicants and licensees understand and meet requirements
• Experience Verification: Research professional applicants’ advanced education and experience documentation to ensure course content, semester credits, job descriptions, and hours of experience are acceptable for eligibility determinations
• Program Evaluation: Audit and review continuing education courses and the colleges and programs providing them to ensure established standards are met
• Eligibility Determinations: Use specific guidelines to determine eligibility and approval for initial and reactivation licensure and certification
• Information Requests: Research and respond specific and general inquiries about applications, Board requirements, and related matters
• Records Management: Maintain official certification records and ensure complete and accurate licensure data is entered into system

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Work Schedule is negotiable.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 50%, after successful completion of the six-month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Clerical Assistant 3 or Clerk Typist 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of complex clerical experience; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.