Licensed Technician Supervisor - Olympia Pet Emergency

Olympia Pet Emergency; Lacey (WA); On-site; USD 48,216 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k) with discretionary contribution

Team member pet discounts

Emotional wellbeing support

CE stipends and career development resources

Job summary

Olympia Pet Emergency, part of PetVet Care Centers, is looking for a Licensed Technician Supervisor in Lacey, Washington. This role includes supervising medical staff, maintaining records, and ensuring patient care standards. Candidates must be licensed in Washington as a Veterinary Technician.

The position offers a competitive salary of $35 — $38 USD, along with health benefits and professional development opportunities.

Qualifications

• Licensed in the state of Washington or licensed Veterinary Technician (LVT).
• Ability to supervise a team within a veterinary environment.

Responsibilities

• Maintain processes for effective medical record keeping and billing.
• Ensure invoices are sent monthly and as requested.
• Resolve escalated financial problems with clients.

Skills

Licensed Veterinary Technician

Supervisory experience

Job description

PetVet Care Centers' Olympia Pet Emergency is currently seeking a Licensed Technician Supervisor to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Position Overview

Join our team as a Licensed Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedite the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing.
• Collect and process work charts.
• Assist with entering in‑patient charges and/or procedures performed in billing system.
• Ensure invoices are sent monthly and as requested by clients and doctors.
• Process payments and monthly statements.
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF" checks; determine when special financial agreements are appropriate.
• Assist with monitoring and reporting on accounts receivable.
• Prepare, print, and mail invoice or statement copies for customers as requested.
• Perform other duties as assigned.
• Be dependable and punctual.

Qualifications (Required)

• Licensed in the state of Washington or licensed Veterinary Technician (LVT).

Preferred Skills (Nice to Have)

• Supervisory experience in veterinary medicine.

What We Offer

• Medical, dental, and vision insurance.
• Paid parental leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team member pet discounts.
• Emotional wellbeing support — including Calm app access and 24/7 EAP.
• CE stipends and career development resources.
• Grant Circle — a relief fund for team members facing personal hardship.
• Local hospital culture backed by national resources.

Pay Range: $35 — $38 USD

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.

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