Licensed Team Lead / Clinical Supervisor

Southeastern Integrated Care LLC; New Bern (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Southeastern Integrated Care LLC in New Bern, NC, is seeking a Licensed Team Lead / Clinical Supervisor to oversee the Assertive Community Treatment (ACT) team's operations and staff, ensuring services meet the clinical needs of recipients in home or community settings across Carteret, Craven, and Onslow.

The role requires a master's degree in human services, a current mental health license (LCSW, LCMHC, or LMFT), and hands-on clinical experience with MH/SA populations.

Qualifications

• Master's degree in human services-related field.
• Mental health licensure (LCSW, LCMHC, or LMFT) required.
• Minimum 1 year of documented experience with MH/SA diagnosed population.
• Three years of clinical experience with SPMA; two years post-graduate (ACT only).

Responsibilities

• Provide individual therapy for recipients served.
• Designate appropriate staff for specialized clinical expertise.
• Coordinate initial and ongoing assessments of clinical needs.
• Develop and implement supervision plans and provide supervision.
• Facilitate weekly team meetings.
• Monitor services and provide clinical guidance to the team.
• Perform Intensive Case Management including linking services and referrals.
• Participate in PCP development and revisions; ensure PCP implementation.
• Spend time at service locations as defined in the service definition.
• Participate in 24/7 on-call first-responder system and coordinate resources.
• Collaborate with other clinical staff to ensure communication and PCP implementation.
• Conduct investigations into abuse/neglect/incidents risk to safety.
• Ensure timely initial and reauthorizations for services.
• Provide authorization information to LME/MCO and state vendors.
• Notify appropriate parties on denials/modifications and provide appeal materials.
• Document billable encounters in the EMR within 24 hours.

Skills

Team leadership

Clinical supervision

Individual therapy

Education

Master's degree in human services-related field

LCSW / LCMHC / LMFT licensure

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Licensed Team Lead / Clinical Supervisor

Full Time New Bern, NC, US

The Team Lead is a licensed professional who is responsible for the supervision and management of team operations and staffing on the Assertive Community Treatment team (ACT). The Team Lead ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions in their home or community location. The ACT team supports Carteret, Craven, and Onslow.

Essential Duties and Responsibilities:

• The team leader (clinical supervisor) must provide individual therapy for recipients served by the team.
• Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each recipient.
• Provides, coordinates, and oversees initial assessment and ongoing assessment of the recipient’s clinical needs.
• Develops and implement individualized supervision plans for team members and provides their supervision.
• Facilitates weekly team meetings.
• Monitors and evaluates the services, interventions, and activities provided by the team and provides clinical expertise and guidance to the team.
• Performs Intensive Case Management functions of linking and arranging for services and referrals.
• Participates in the initial PCP and revision of the Person-Centered Plan (PCP) as needed.
• Ensure and monitor the implementation of the PCP.
• Spends time at the location where services are being performed as specified in the service definition for that service.
• Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer needs and the PCP.
• Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Conducts and supervises formal investigations into incidents/allegations of abuse, neglect, exploitation, or other circumstances that may present a risk to the safety and health of the person supported.
• Ensures that all initial and reauthorizations for services occur in a timely fashion.
• Provides timely and accurate information when requesting authorizations from the LME/MCO/Statewide Vendor and follows up on each request for authorization modified, not approved, and/or not responded to.
• Notifies appropriate parties upon the denial/modification of continued services and provides person-supported/guardian DMA-approved appeal policies and materials.
• Accurately documents all billable encounters into Southeast Integrated Care's EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.

Supervisory Responsibilities:

The team leader supervises all members of the team demonstratingtheknowledge,skills,andabilitiesforthisroleasrequiredbythe population andageserved.

Education/Experience

• Master's degree in human services-related field required.
• Mental health licensure is required
  • LCSW (A), LCMHC (A), LMFT (A).
• Musthaveaminimumofone(1)yearofdocumentedpriorexperienceworkingwiththe population served withMH/SAdiagnosis. OR
• Three years of clinical experience with SPMA, with a minimum of two years post-graduate. (ACT only)
• Valid NC driver's license including personal vehicle insurance coverage.