Licensed Store Manager Target Optical

Luxottica; San Jose (CA); On-site; USD 48,000 - 84,000; Full time

Job summary

EssilorLuxottica's Target Optical division is seeking a Store Manager in San Jose, CA. You will lead a team to deliver an exceptional guest experience, coach performance, and ensure store operations align with brand standards.

The role requires building a strong talent bench, managing schedules, payroll, and inventory while driving growth and profitability. Qualifications include a Bachelor’s degree or equivalent, a state license or ABO certification as required, and 3+ years in retail or

Qualifications

• Bachelor’s degree or eqv experience required.
• Opticianary License or ABO Certification per state law.
• 3+ years in customer service or retail.
• Experience recruiting, selecting and developing talent.
• Ability to motivate and influence others.

Responsibilities

• Lead a team to deliver an outstanding guest experience.
• Set expectations and coach team to be Guest Ready.
• Schedule and manage staffing to cover peak times.
• Complete payroll and HR paperwork.
• Maintain store operations and promotions execution.

Skills

Bachelor’s degree or eqv exp

Lic/ABO cert as required by state law

3+ years customer service/retail

Recruiting and development of talent

Motivating and influencing others

Education

Bachelor’s degree or eqv exp

Opticianary License or ABO Certification

Job description

JOB DESCRIPTION

GENERAL FUNCTION

At Target Optical we live to make our Guests Happy by making it simple and fun, to see great and look great. The Licensed Target Store Manager delivers this mission by leading a Team of high performing Team Members to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.

MAJOR DUTIES AND RESPONSIBILITIES

• Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules:
• Sets clear expectations that the store and Team Members be Guest Ready.
• Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests.
• Orchestrates the flow on the floor, and is the caretaker to every guest and team member.
• Works with Team Members to develop clear action plans for immediate and future development.
• Ensures every Team Member is accountable to their action plans and commitments.
• Delivers clear motivating and developmental feedback in a timely manner.
• Creates a culture of being Simple, Fun and In-style.
• Completes annual performance reviews along with monthly coaching conversations with all Team Members.
• Clearly understands the driving factors for success within their own business.
• Identifies areas of opportunity and creates an action plan for improvement.
• Understands that the Guest experience drives the results.
• Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam experience. Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
• Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business.
• Recruits the highest caliber talent / maintains a bench of potential applicants
• Understands how the best performing Team Members work during peak traffic.
• Creates schedules taking into account business trends, forecast and host traffic.
• Owns the business and adjusts schedules as necessary to meet business need.
• Completes payroll weekly.
• Completes new hire and personnel change paperwork.
• Is accountable to store’s shrink percentage.
• Conducts Physical Inventory twice per year.
• Completes monthly Store Visit Form for review with RTL and optical team.
• Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions.
• Ensures accurate completion of all sales transactions, and utilization of all sales strategies and resources.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Opticianary License or American Board of Opticials Certificatin as required by state law
• 3+ years experience in customer service or retail
• Recruiting, selection and development of talent
• Motivating and influencing others

PREFERRED QUALIFICATIONS

• 3+ years management or supervisory experience

Pay Range:35.22-60.96

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
Job Segment: Marketing Manager, Retail Manager, Retail Operations, Store Manager, Merchandising, Marketing, Retail