Licensed Sr. Optical Specialist - Lead

Visionworks; Plantation, Northern (FL, KY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Job summary

Visionworks is seeking a Licensed Sr. Optical Specialist - Lead to be the face of the store and drive the customer journey from greeting to purchase. You will combine optics knowledge with strong sales skills to meet eyewear needs and deliver the Visionworks experience.

The ideal candidate holds a current state optician license, a HS diploma or GED, and may have prior customer or patient service experience. This full-time role offers a competitive pay range and benefits.

Qualifications

• Current State Optician License required.
• HS diploma or GED or equivalent.
• Related customer or patient experience preferred, but not required.

Responsibilities

• Deliver daily sales goals by executing the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products/services that meet eye care needs.
• Measure eyewear fits and maintain optical knowledge through ongoing training.
• Support store operations: restocking, merchandising, and order fulfillment.

Skills

Customer service

Sales excellence

Optical knowledge

Education

HS diploma or GED

State Optician License

Job description

About Us:

Want to bring the “care” back to the vision care industry?We'relooking for charismatic types who are ready to be the heart of our brand. Whetherit'sa friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class:

Full Time

Pay Rate:

$28 - $32

The Role:

A VisionworksLicensed Sr. Optical Specialist - Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/servicesand managed vision care. The person takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple,humanand bold way.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time
• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Qualifications:

• Current State Opticians License
• Related customer or patient experience preferred, but not necessary
• HS diploma,GEDor equivalent related job experience

What we offer!

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks,we’relooking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity,Equityand Inclusion (DE&I).

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will bedeterminedbased on experience and other job-related factorspermittedby law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.